Posts Tagged ‘ chicago

Speaking at London Affiliate Conference LAC 2010 23 January 2010 at 4:24 am by admin

Next week I will be in London speaking at the London Affiliate Conference (LAC) which is the biggest iGaming affiliate event in the sector, and this year there are over 2000 attendees.
The conference is being held at the Old Billingsgate Market in London and runs from Thursday 28th January to Sunday 31st. The main conference [...]

Speaking at London Affiliate Conference LAC 2010 is a post from: Dave Naylor’s SEO Blog.

Related posts:

  1. Seodays Conference 20th – 21st March 2007 – London
  2. A4U Expo – Excel London – 14th & 15th October
  3. Speaking at SES Chicago

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Speaking at London Affiliate Conference LAC 2010

+ SEO News: Quick Hits for Internet Marketers By admin 19 January 2010 at 5:39 pm and have No Comments

It’s been a really newsy sort of month. In fact, on tomorrow’s SEM Synergy, our weekly radio show/podcast on WebmasterRadio.fm, Bruce delves into the news with his analysis of how recent world and technology developments will affect the Internet marketing industry.

Plus guest Bryan Eisenberg, accomplished Internet marketer and author of bestselling books Waiting for Your Cat to Bark and Always Be Testing, comes on the show to talk about the trends he sees for SEO in 2010 — but it isn’t Wednesday yet, and this isn’t SEM Synergy Extras, so tune back in tomorrow for a good time with Bryan and the BCI crew!

In the meantime I’m going to stick to the news vein with a round-up of news stories and developments with special pertinence to search marketers.

Holiday Season Boosts Click Fraud

WebProNews reported today that the click fraud rate spiked in the fourth quarter. Among the findings in the report by traffic quality solutions provider Anchor Intelligence:

  • The click fraud rate hit a high of 25.5 percent in the fourth quarter, up from 18.6 percent in Q3.
  • Anchor Intelligence attributes the spike to cybercriminals trying to take advantage of the traditionally high volume of ad spend during the holiday season.
  • Anchor Intelligence expects the click fraud rate to increase over the next as a result of the increasing adoption of social networks.

Google’s Battle Against China’s Government Continues

In a recent development regarding Google’s protests against the Chinese government, the company has indefinitely postponed the launch of Google mobile handsets in China. Last week Google went public with an announcement that their relationship with the Chinese government had strained following a cyber attack on the Internet services company which resulted in the theft of Google’s intellectual property. Google said that the company would no longer censor its search results to comply with censorship laws in the country.

In an opinion published by the Chicago Tribune, Pulitzer Prize winning journalist Clarence Page put the unfolding events into scary perspective:

“That may be the real story behind Google’s pushback against the Chinese government. It follows a series of aggressive moves by China’s government that espionage and foreign policy experts say could be the opening rounds in an escalating 21st century cyber war.”

According to Almost Half of Google News Readers, a Headline is Enough

In its third annual News Users’ report, research and analytics firm Outsell says that 44 percent of visitors to Google News, a news aggregator, scan headlines without clicking through to the original news source. It’s a frightening statistic for online publishers struggling to make money in the era of free content. Other challenging realities for the news and publishing industry:

  • An overwhelming 90 percent of news readers say they won’t pay for a print news subscription in order to receive online access.
  • According to 75 percent of respondents, if their newspapers required a paid subscription they’d look elsewhere.
  • When looking for current events, 57 percent of news users turn to digital sources, up 24 percent from a few years ago.

Bruce Clay, Inc. Welcomes a Beautiful SEO Baby to the World

baby

If you hadn’t heard yet, Susan’s just become an auntie! Yesterday at 7:47 a.m. PST, Bruce Clay, Inc.’s vice president of operations Robert Esparza and his wife Jacqie introduced 7 lb., 14 oz. Izabelle Yvonne to an ecstatic group of family and friends. Mom, dad and baby are all happy and healthy! Congrats to the Esparzas!

SEO News: Quick Hits for Internet Marketers was originally published on BruceClay.com, an SEO services company.

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SEO News: Quick Hits for Internet Marketers

+ Best of Search Conferences 2009: The Agenda By admin 28 December 2009 at 4:29 pm and have No Comments

Continuing our tradition, the third annual Best of Search Conferences 2009 is upon us. Over the last year there were five search engine marketing conferences that Bruce Clay, Inc. covered live on the blog, including SMX West, SES New York, SES San Jose, SMX East and SES Chicago. In the Best of Search Conferences 2009, you’ll find the most popular liveblog coverage from those five shows, as well as some other special posts and features.

Search marketer Marty Weintraub, founder and president of aimClear, guest posted on the blog, sharing his takeaways from PubCon Las Vegas 2009. You’ll also find BCI’s director of Eastern region operations, Christopher Hart, sum up his presentation from IM Spring Break. Plus, you can close out each day of the Best of Search Con by kicking back with a podcast of live broadcasts from search conferences this year. Here’s the agenda of what will be presented during this year’s Best of Search Conferences, coming to the blog all this week. Enjoy! And happy holidays!

Day 1: Tuesday, December 29, 2009

Session

Basic/Intermediate SEO

Basic/Intermediate PPC

Basic/Intermediate SMM

Basic/Intermediate Branding

Session 1

SES New York
Opening Keynote by Guy Kawasaki: Twitter as a Tool for Social Media

Session 2

PubCon Las Vegas
Got That? 6 Compelling PubCon Takeaways

SMX West
Landing Pages & Multivariate Testing

SMX East
Twitter Marketing Tactics

SES New York
Morning Keynote: The Brand Bubble by John Gerzema

Session 3

SMX West
301 Redirect, How Do I Love You? Let Me Count the Ways

SMX East
Amazing PPC Tactics

SES New York
An Update on Social Media Optimization

SMX East
Social Media, Search & Reputation Management

Session 4

SES New York
News Search SEO

SMX West
Tools, Glorious Tools

SES San Jose
Social Media: White Hat vs. Black Hat

SMX West
The State of the Search Marketing Industry

Session 5

SES New York
SEM Synergy – Live from SES New York

+ SEM Synergy Sync Up By admin 17 December 2009 at 5:18 pm and have No Comments

The last few weeks have flown by in a blur. And in the mad dash of the holidays, I’ve failed to give due love to the podcast this month. I have a sneaking suspicion that if I don’t talk about the podcast here on the blog, no one’s going to remember that exists! Why is that? You love the podcast, right?

You just haven’t been able to listen to it lately, what with the crazy time of year. I know how it goes. So to help you jump back into the podcast, here are your SEM Synergy extras for December’s episodes thus far.

Ask.com Develops New Q&A Search Technology, Aims to Index the Human Source

Ask.com Q&A search strategy

If you’re an online marketer interested in keeping up with the bleeding edge of search, you really can’t miss this podcast. Doug Leeds, the president of Ask.com U.S., talks to me about the company’s strategy for developing the next generation of search. And unsurprisingly, it’s got less to do with waves and goggles and more to do with human brains. Picture natural language, Q&A search, and a way to index content not yet published on the Web!

Listen to Ask.com U.S. president Doug Leeds map out the future of search.

SEOToolSet Free Tools & Training

What do you want for the holidays this year? How about a free piece of the SEOToolSet pie? The SEOToolSet is a subscription-based suite of SEO diagnostic tools. The SEOToolSet training course presents attendees with Bruce’s time-proven SEO methodology, continuously updated to stay in line with search engine guidelines and best practices. Together the two are like a daring duo of search marketing readiness, aptitude and ability.

As a holiday treat, Bruce gives listeners a free sneak peak into the tools and training course, including a walk-through of the free SEO tools available for use on SEOTools.com.

Listen to Bruce Clay’s demo of the SEOToolSet tools and training.

PPC News & Broad Match Tactics

With this week’s episode of SEM Synergy you’ll find a PPC package wrapped under the tree. Some search ad platforms have been rolling out new opportunities as well as changes to management tools, which Bruce recounts on the show.

In our liveblog coverage of SES Chicago earlier this month I came across a recommendation for taking advantage of the SEM long tail. A speaker said that bidding on broad match would negatively affect campaigns because long search terms could push headlines over the 25 character limit. In the past I’ve also heard cautions against using broad match, so I thought I’d ask an expert I trust for his opinion and settle my confusion once and for all.

Listen to PPC pro Jim Stratton’s recommendations for precautions and tips on the wise use of broad match.

As always, thanks for joining us on SEM Synergy!

SEM Synergy Sync Up was originally published on BruceClay.com, an SEO services company.

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SEM Synergy Sync Up

+ Friday Recap: Festival of Funderful Edition By admin 11 December 2009 at 4:31 pm and have No Comments

What a week it’s been since the last time we danced the Friday Recap waltz! Google’s been spitting out new features left and right. SES Chicago liveblog coverage kept Susan at a level of busy that I’m pretty sure has been linked to alien hand syndrome. [No joke, I lost feeling in my fingers there for a bit and my hands still hurt. --Susan] And the holiday season kicked into high gear. The end.

Okay, in all seriousness the world didn’t stand still because the writers were swamped by Google and SES. Today we finally got caught up on our feeds and faves, just in time to share!

Paula started us off by spilling secrets…

[8:42:54 AM] BCI-Paula Allen: My secret: I’ve switched to Bing since Tuesday.

What was the catalyst for such a change, you ask? Google CEO Eric Schmidt’s awesome assertion that only criminals and perverts could ever possibly want privacy.

Then Susan figured out why I always feel so smug after doing laundry!

[9:03:06 AM] BCI-Susan Esparza: This is so true. Also, I totally have clean towels.

As 2009 comes to a close it’s time for everyone to publish their “blank” of the year.

[9:05:39 AM] BCI-Susan Esparza: Every year this blog does “the year in names” and this year is apparently the year of the overhyped: Second runner up – Falcon (Balloon boy). First runner up: Taylor (Swift and Lautner) and the winner?

Drum roll please…

Renesmee.

You know, the name of that demon mutt baby from the Twilight series. A real classic!

I always like to see Time Magazine’s annual top ten lists of everything, which they publish at the end of every year. Susan took issue with one particular list:

[10:45:05 AM] BCI-Susan Esparza: Time picked their Top 10 Best TV ads. I’m not sure if they were deliberately arranging them from most annoying to least or what. http://www.time.com/time/specials/packages/article/0,28804,1945379_1944054,00.html

The Eat Local movement has been gaining momentum this year. Do you ever wonder where your food came from? How about what her name was?

[11:56:31 AM] BCI-Paula Allen: Cows with names make more milk, of course http://www.nytimes.com/projects/magazine/ideas/2009/?th&emc=th#natural_science-1

I recently took the Myers-Breggs personality test (take it for free here) and so I’ve been reading up about my fellow INFJs and me. Leave it to Susan to elevate it to a place where no man has gone before.

[9:41:45 AM] BCI-Susan Esparza: Star Trek Myers-Briggs personality types! http://www.wischik.com/damon/Texts/myersbriggstrek.html
[9:41:50 AM] BCI-Susan Esparza: I’m a Worf/Picard

And just in case you’re short on gift ideas this season, I’ve got just one word for you: Snuggie! Think about it. The perfect gift is something that everyone wants but which no one would actually buy for themselves. And they’re reasonably priced, only come in one size, and are unisex! I’m a sucker for evil genius marketing.

menorah with one candle lit
http://www.flickr.com/photos/striatic/
CC BY 2.0

Things I learned from @FakeAPStylebook this week:

(Disclaimer: I didn’t actually learn these things because they’re not actually true…)

  • Italicize words to give your story that gangsta lean.
  • The word “totally” is redundant except when describing how rad something is.
  • “Hacker” simply means “a person who is skilled with computers.” To describe a computer criminal, use “Linux user.”
  • Teh” is a common misspelling of “the.” Add it to your rival’s spell-check dictionary. [Awesome advice. --Susan]
  • Gelt/Guilt – Gelt is an awful-tasting chocolate candy coin. Guilt is a Jewish mother’s super power.

Happy Hanukkah, friends!

Friday Recap: Festival of Funderful Edition was originally published on BruceClay.com, an SEO services company.

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+ All You Need to Know About Google’s New Feature Updates By admin 10 December 2009 at 5:53 pm and have No Comments

Let me just let you in on a little story I like to call my life in search this week.

For real.

On top editing and posting the fire hose of liveblog posts and photos coming out of SES Chicago (so much info it’ll make your head explode!), I’ve been flailing to stay above water just to keep up with the changes Google has announced this week.

Since entering the search marketing industry, I’ve often felt like Lucy at the chocolate factory. Wrapping those drops of cocoa heaven in their tidy little packaging, I thought I was getting a handle on the search industry news cycle and was covering announcements as they rolled down the conveyer belt. Thing is, they just dialed up the speed.

So naturally, my logical initial reaction to this information overload is to freak the flip out.

Like myself, businesses are asking a series of important questions:

How is search changing? What does that mean for my Web site? What do I need to do now? And how does Google expect regular businesses to keep up with this madness?!

So what’d Lucy do when faced with the daunting conveyer belt that wouldn’t quit? She stuffed the chocolates in her mouth — where they went on to undergo serious digesting. I’ve had a chance to process and analyze Google’s new features with the help of a few of my favorite BCI SEOs. Now I’ll try to distill the info of highest import and make the business implications of these changes clear.

Google Expands Personalization to All Searchers

Just the Facts

A week ago Google began personalizing search results for all users. Previously, signed-in users were offered personalized search results based on Web history. Now signed-out users will also get custom search results based on the last 180 days of search activity. Google will receive this Web history through a cookie in the user’s browser.

Customized results will be indicated by the “View customizations” link that appears on the top right corner of the results page. Through this link the user is able to turn off customization and view their compiled Web history.

Analyzing Business Implications

Personalization customizes results based on the preferences a user has previously shown. That means that a user is influencing their future results in part based on the sites they’ve visited through search. In this way, there’s a chance that personalized search results can create a system that rewards incumbents, which are likely big name brands.

However, in reality, the negative effects of this should be small. First of all, Google has a limit of two results from a single domain. Secondly, Google will be looking out for this sort of problem and will seek to minimize it. And last, and perhaps most significantly, unique, long-tail queries make up the bulk of queries every month, and a scant few results for those queries are even in the ballpark.

Previous testing on the effects of Google’s Web history personalization suggests that only minor changes occur. Personalized results usually were seen in a re-ranking of the top ten results rather than a totally different set of top ten results. Also, the top three to four results rarely saw shake-ups. The majority of shifts occurred within positions five through ten. And while ranking shifts were definitely identified when personalization occurred, it occurred almost as often when personalization was turned off.

Rather than worrying about how to avoid the effects of personalization, a sound SEO strategy is to adhere to SEO best practices, publish high quality content, and to promote that content around the Web.

Google Releases New Mobile Search Features

Just the Facts

On Monday, Google held an event in Mountain View to showcase some of its upcoming search technology. The two major announcements were the launch of real-time search results (covered in the section below) and the experimental release of new features for mobile search.

Search by voice, search by location and search by sight are the three features Google’s VP of engineering expanded upon at the event and in a follow-up blog post.

Search by voice lets users speak queries to Google and immediately receive search results using the Google Mobile App for the iPhone, Blackberry, and Android devices. This feature originally launched a year ago, but this week Google announced additional language support and its vision of a real-time translator.

Search by location is new feature on Google Maps for Android devices that helps users answer the question “What’s nearby?” After the user selects a location on the map, Google will return a list of places of interest, including restaurants and stores. In the future Google expects to begin delivering “What’s Nearby” results with local product inventory as well.

Search by sight is accessible through the Google Goggles application for Android devices. It lets users submit photos to Google and receive information about the subject in the image, whether it’s a landmark, a book, a place, a logo, or a work of art.

Analyzing Business Implications

What it comes down to is this. People are searching on the go more and more, and Google is providing some incredible tools for them to do so with greater speed and ease. For businesses that means you’ll want to continue to optimize your presence online so these search-savvy users will find you when they’re looking in your neighborhood.

When search by location for products is released, it may be well worth the effort to include your full product inventory on your site. And optimizing your listing for Google Maps and local search is now, as always, an absolute must.

Google Launches Real-Time Search

Just the Facts

The other big announcement at Google’s event this week was the launch of real-time search results. Within the regular search results, users will now see a scrolling box of real-time results for relevant queries. Blog posts, breaking news and Twitter results are among the most frequent results delivered in real-time, along with results from Facebook, MySpace, FriendFeed, Jaiku, and Identi.ca.

Analyzing Business Implications

The real-time search update in Google is a double-edged sword of sorts. On the one hand it could lead to an online reputation nightmare as your brand could be blasted in the search results with relative ease. Non-real-time results go through an algorithm that requires that social proof in the form of links prove the value of results. Real-time results aren’t held to such a strict standard. The possibility to spam search results and publish high-visibility brand bashing both seem to come with the territory.

To protect against this, a business must engage in active brand monitoring so they’re alerted to any negative content as it shows up online. A fast response time to an unfolding reputation crisis can help diminish the effect when compared to a snow-balling reputation disaster.

On the flip side of the coin, real-time search has its business advantages, too. Just as enemies can use real-time search as a tool for evil, a business can use the tool for good. Instead of waiting for a bot to come by, crawl the content and index it, real-time results can show up for searchers instantly. Take advantage of real-time search by fostering a stream of positive press in real time.

Google Caffeine Coming in January

Just the Facts

This is probably a good time to mention the Caffeine update. Caffeine is Google’s next-generation architecture, which Google says will increase the size of the search engine’s index and improve the engine’s indexing speed, accuracy and comprehensiveness.

Today the Caffeine technology is working on a single Google data center. Google will be rolling Caffeine out in full come January 2010. According to Google, the “new infrastructure sits ‘under the hood’ of Google’s search engine, which means that most users won’t notice a difference in search results.”

Analyzing Business Implications

In anticipation of the upcoming Caffeine update, SEOs are hypothesizing what kinds of changes will be coming to SERPs next month. Google had briefly made a testing sandbox available to developers and SEOs. According to one company’s tests, users saw far fewer results returned, faster load times and some shifts in rankings from the third page of results and beyond.

One explanation for the decreased number of results is an elimination of spam — which is a good thing for businesses publishing quality content on their site as it eliminates competitors using unfair tactics to rank. And the fact that major ranking changes were only seen on the third page and on suggests that businesses have little to be concerned about when it comes to their best converting queries.

The wisest course of action at this point is to continue implementing SEO best practices and a strong content strategy that highlights the expertness and value of your business. You may also want to take a baseline of your metrics today, including rankings, traffic, and conversion data. By taking a baseline before the Caffeine update is live, you’ll be able to notice any major fluctuations following the update. If you do see changes of concern, you can then try to identify patterns and focus your SEO efforts going forward.

Now that we know all about Google’s updates this week, what are the chances they let up on that conveyer belt? All this chocolate’s given me a stomach ache.

All You Need to Know About Google’s New Feature Updates was originally published on BruceClay.com, an SEO services company.

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All You Need to Know About Google’s New Feature Updates

+ Black Hat, White Hat: Does It Really Matter Anymore? By admin 09 December 2009 at 3:56 pm and have No Comments

Last session! Last session! Yay! I’m not even going to try to make this clever because we’re almost done!

Moderator:
Frank Watson, CEO, Kangamurra Media

Speakers:
Rand Fishkin, CEO, SEOmoz.org
Todd Friesen, VP Search, Position Technologies
David Naylor, SEO, Bronco
Matthew Bailey, SES Advisory Board & President, Site Logic Marketing
Bruce Clay, President, Bruce Clay, Inc.

panel of White Hat, Black Hat at SES Chicago 2009

I tried to convince Rand that he should go black hat for this panel. He said he wouldn’t be any good at it. Matt Bailey shows up last and gets named the black hat by default. Look, it’s the last session of the day, people. There’s no logic or sanity left.

Frank brings up the first iteration of the Search Engine Relationship Chart and how much it’s changed over the years.

In Frank’s estimation, Rand and Bruce are the white hats. Bailey’s in the middle. Frank and Dave are the black hats.

Y’all, I’m gonna tell you right now, we’re not even going to get anywhere near serious.

What is black hat?

Rand says that the definition changes frequently and it’s all about risk and fear of risk, and if you’re big enough, the line is further out than for other people. He says black hat is what’s expressly prohibited by guidelines.

Todd says that the only thing left that’s black hat is buying links.

Matt says amateur SEO is keyword stuffing, white on white.

Now they’re talking about why Wikipedia ranks. I wonder what else I could have been recapping right now. Wasn’t there an eye-tracking update? I love that sort of nerd info.

Todd says that Wikipedia is a dead end on the Internet and that’s a problem.

Rand kind of hopes that Wikipedia has hit their peak.

Matt calls Wikipedia a flavor of the week.

Todd: Is it black hat to pay the ten guys at the top of Digg to promote your article?

Rand: Google would say no, but he thinks Kevin Rose would say yes.

Dave: Being under the radar is black hat. There’s a guy who will submit a link to Digg, get buried, and then Google will find it and rank the Digg page. That’s spam. The only people who can fight it are the people who own the authority domains. They need to no index, no follow.

There’s a bit of a slap fight over whether or not Digg cares that they’re getting a ton of low-quality search traffic. Rand says no, Dave says yes.

Frank: What about spammers?

Dave: Google needs to get rid of the spam in its index. Spam is press button, inject. Look at maps, Google Base, etc. They’re all full of spam.

Rand: It seems like Google lets spam build to a critical mass and then cleans it up.

How long will Google real-time search last?

Everyone says “days”.

Rand: The only reason real-time search in Google exists is because they didn’t want Bing to get the press.

Bruce: Spam and black hat aren’t one and the same. When you’re playing cards there are professional card players and there are card cheats.

Todd: Back in the day he was ranking using tactics that Google wouldn’t have liked. But if Google’s all about user experience, which is what the users got, why was that bad? Way, way back, REAL spam wasn’t even on target.

Rand: The definition of spam is “What would Matt Cutts think? Imagine him in your head. What do you think he would do?”

Things are getting ranty in here. SEOmoz got a note from “an engine” >.> that they needed to nofollow links on their profile page or they’d get penalized. They want to know why webmasters even need to know about nofollow.

Matt says his soapbox is when you put up a new site and forget to redirect the old site then you lose your rankings. How is a small business even supposed to know about that?

Dave: Rel=”canonical” tore his client site apart.

Rand: He had a client remove the nofollow on their site and they tanked. They came to him and were like, “Google just said to take this off!”

Dave: Black hat stuff is illegal now.

Todd: He did some black hat stuff but none of it was going to land him in Bubba’s cell.

Bruce: The fundamental problem is that people don’t know when stuff is wrong. A couple of years ago he defined black hat as “something you wouldn’t want to be doing if Matt Cutts walked up behind you while you were working”. The others say that’s not fair because Google hasn’t defined all the things that are wrong.

Many of the panelists agree that at this point, black hat is aggressive link building. That’s all that’s left.

Sometimes Google just bans domains. No reason — they just do.

Search for “flights to Chicago” on Google UK. Are those first two map listings black hat? Dave thinks so and everyone else agrees.

Todd: Google should be thanking the black hats for finding all their holes and closing it up.

Is Google assessing intent?

Todd and Dave: They can’t!

Google wants to try though. ORM companies are trying to get sentiment analysis working and they’re not able to do it, and so how can Google do that on a link?

Black hats try to look like the mom and pops because Google doesn’t like to do one off work and they can’t take them out algorithmically.

Should I use special characters in my Title/Description?

Lots of chatter boils down to Matt: It’s your first marketing opportunity. Make it count.

Do you think Google Public DNS is going to have an effect on the Web?

Rand: It gives them a lot more data traffic access. I’m not sure what it does for them, though, because they have so much already. He doesn’t know how it will impact SEO.

Is it black hat to do stuff that will push Ripoff Report to the second page (or up to the first page so then people have to hire you to bring it down)?

The panelists say no, though Todd thinks the second one should be illegal.

Rand: Or you could pay them and they’ll deoptimize it.

Dave: Is gaming Google Suggest evil? No.

Frank thinks that Ripoff Report is evil.

Rand points out that Yahoo! and Bing banned them.

Matt says what they’re doing is extortion (Rand: And now they’re going to sue you) …er, like extortion. >.>

Does your AdWords spend affect your rankings?

Todd: Not that he’s ever seen. They barely know each other exist. They don’t collaborate well between projects.

Rand says it’s intentional that they don’t communicate well. It’s their culture.

Frank: No, but he saw his rankings drop because of spend and he made them fix it without doing a thing on his side.

Should you use Google Analytics?

Matt: Sure you can use it, but he wears a tinfoil hat. For the price it’s great.

Todd: That’s the key, for the price it’s great. But you can do a lot more with Omniture or Coremetrics.

Is anyone going to knock Google off?

Bruce: No. They have too much technology.

Matt: It’s hard to maintain a monopoly. He thinks it’ll be a lot of little specialized players nipping off share.

Dave: [After Todd tried to jump ahead] He thinks they’re going to shoot themselves in the foot over Bing. He then brings up the real-time search thing again and the deeply scary post that Rae wrote over at Outspoken Media today, Google Enables Real-Time Spam.

Todd thinks that Yahoo! and Bing are going to combine all the bad decisions that they’ve made over the last year, and Google is going to pick up market share. The only way Yahoo! and Bing pick up share is if they do everything right AND Google screws up. It’s hard to be better than Google. The only other way to take them down is if the search paradigm changes.

Dave: The arrogance may be what pushes them off the chair.

Black Hat, White Hat: Does It Really Matter Anymore? was originally published on BruceClay.com, an SEO services company.

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+ Search Becomes the Display OS By admin 09 December 2009 at 3:19 pm and have No Comments

So I’m not really sure what this panel is going to be about because I originally had something else scheduled. Still, I think this will be a good time, and this way I don’t have to run between rooms for the next session. This also means I won’t lose my seat.

It’s a win-win. I mean just look at this line up:

Moderator:
Matt McGowan, Incisive Media

Speakers: (left to right)
Steven Kaufman, MediaMath
Jonathan Mendez, RAMP Digital
Dax Hamman, iCrossing

panelists of Search Becomes the Display OS at SES Chicago 2009

Matt McGowan gets us started as the Wi-Fi dies yet again. We’re going to be talking about how search ads have overtaken display ads. He introduces Jonathan, who pitched this session back at SES San Jose.

Jonathan Mendez takes the podium. When he got started in search he sort of hated display. They got all the money and the glory but didn’t convert as well and weren’t trackable like search.

He brings up the old slide of the Golden Triangle (pre-Universal). He compares it to heat tracking for display ads where people don’t look at the ads even a little bit.

Jonathan Mendez at SES Chicago 2009

Display falls victim to ad blindness and attention deficit disorder.

Search as display has better metrics. Let’s compare the two.

Intent

  • Display: looks for awareness, reach and frequency, CPM
  • The new display/”Search” OS: looks for performance, data, CPx

Segmentation

  • Display: bulk, site demo, past behavior
  • Search: differentiated, audience, current behavior

Creative

  • Display: no versioning, high development cost, lead time
  • Search: targeted, dynamic, self serve

Buying

  • Display: rate card, verbal, i/o
  • Search: bid and real-time bidding, exchanges, automated

Campaign Management

  • Display: high minimum, switching costs, no optimization
  • Search: low minimum, no switching cost, optimization

Steven Kaufman is up next.

slide by Steven Kaufman at SES Chicago 2009

On the left side of the supply landscape is real time bidding. You need to have some kind of agency to put that in place and manage it. It’s fast but it’s intensive and most aren’t there yet. Most bidding is done in the API level. Fewer but still some campaigns are done on UI bidding. Bid sheets are much more rare and very slow. They have “The Brain” which will figure bids and spit out information that’s right for each type of bidding.

[Still more about MediaMath here. If you would like to learn about how to use their tools, I'd suggest visiting their site. I'm too tired to recap an ad.]

He goes through a case study where they were able to do a DR campaign, add in a brand campaign and increased volume and conversions. So that’s nice.

Dax Hamman at SES Chicago 2009

Dax Hamman is up next. He has an awesome accent. [A cool name, too! --Virginia]

Typical large brand scenario:

+ pressure to grow revenues
+ sophisticated SEM program
+ need alternative ROI channels

= evolution of display media

He doesn’t think real time buying is a new thing.

We cannot continue to shout at the crowd. That has a tremendous amount of waste in it. We must talk to individuals. By its nature, search is talking to individuals. They needed new tools to make display act more like search.

Search retargeting (Yahoo):

Step 1: Individual searches for a term relevant to your business
Step 2: Individual is tagged with a cookie
Step 3: Individual clicks on an ad that isn’t yours
Step 4: Individuals can be identified by you 15 minutes later and they can be served an ad that brings them back

Site retargeting:

Step 1: Individual comes to the site
Step 2: The visit is recorded by a tracking pixel, but the user leaves before converting
Step 3: The tagged individual is identified again and an ad is displayed that it directly relevant
Step 4: The individual clicks on the ad and is brought back to your sight

These new media exchanges allow companies to buy “audiences” instead of inventory. It’s useless to buy if you don’t know your audience.

slide by Dax Hamman at SES Chicago 2009

What if:

A lot of consumers think that cookies are evil. The FTC wants cookies to be opt-in. It has huge implications for affliates and tracking. Europe already has opt-in cookies. As of April 26, 2011 cookies must all be opt-in. He encourages everyone to go read up on it and learn about it. NIA is trying to go to an opt-out model. If you like cookies, support the NIA.

Matt says that’s a bit doom and gloom, which… yeah it is. Yikes, Dax.

Dax says that exchanges are reaching critical mass. It’s not leftover data which is what people think. It’s people and you can target people directly. That’s why CPMs are low right now — it hasn’t yet been realized as valuable.

Steven Kaufman at SES Chicago 2009

Steven says that part of it is that people will pay more for The New York Times than for Publisher 12345. They need to convince people to expose that they’re selling on the exchanges.

Matt asks if the reason CPM is so low is because there’s too much supply and not enough demand. Dax thinks so but says that search retargeting is exchanges, and people don’t realize that.

Someone asks Dax to expand on social retargeting and how they identify who your friends are. What follows is the most distressing explanation ever. So they follow you from the site where you got cookied to Facebook. Then they take note of your Facebook ID and watch who you interact with on Facebook to figure out who your best friends are. Then they advertise to you on places other than Facebook with that information.

[Note to self: Delete cookies. Though, oddly enough, I don't talk to my best friends on Facebook. That's all family, high school people and you horrible marketer types.]

Search Becomes the Display OS was originally published on BruceClay.com, an SEO services company.

Excerpt from: 
Search Becomes the Display OS

+ PPC or SEO? The Ultimate Search Marketing Battle By admin 09 December 2009 at 10:59 am and have No Comments

Okay, so I had this awesome introduction written up but then Word locked and I had to start over. It’s pretty much par for the course since I don’t think any of the panelists have presentations (which in Fishkin’s case is a good thing — we don’t need 70 slides in 30 seconds, Rand).

Can’t tell the players without a program: Brian Lewis, Engine Ready, is moderating this motley crew of speakers. From left to right: Rand Fishkin, SEOmoz.org; Michael Gray, Atlas Web Service; David Naylor, Bronco; Christine Churchill, KeyRelevance; and Karen Weber, Irwin Union Bank.

PPC or SEO panel at SES Chicago

They’ve promised a fair fight tonight, this morning, whatever. Look, I haven’t had any coffee or breakfast yet. [Hehe! You're funny when you're grumpy, Susan. --Virginia] Anyway, the dudes are SEO, the chicks are PPC. Everyone gets a couple seconds to introduce themselves.

Engine Ready did a test to see which converted better: PPC or SEO. They saw that PPC converted better and had a higher average order value (AOV). Putting it on a value per visit scale, PPC still won, and it also had longer time spent on site. (This is all traffic, not keyword to keyword, as Naylor points out. And the debate begins…) With that handy advantage given to PPC, Christine Churchill is going to go first.

She takes a quick jab out first calling the guys “spammers” and promises to filibuster so that the SEO guys never have a chance to speak.

Why Go PPC?

Agility advantages:

  • Gives immediate online presence
    • Have a new site? Have ads in an hour
    • Start getting a return on investment sooner
    • No ramp up time. Small ones can be up in an hour
  • Great for seasonal items or time sensitive promotions
  • Great for testing
  • Easily test effectiveness of new marketing message or site design change
  • Quickly gather feedback on market conditions or demand
  • Regulate traffic volume
    • Sales pipeline empty? Use PPC to push traffic
    • Overloaded? Pause campaign or cut back spend
    • Have limited sales season? Saturate market while demand is high (income tax for example)
Christine Churchill at SES Chicago 2009

PPC targeting advantages:

  • Provides opportunity for high visibility in multiple channels
    • Search engines
    • Content sites
    • Mobile phones — often the only thing people can see on a mobile SERP is the PPC
  • Expands reach beyond search results
  • Control over placement on the search results page
  • Better control over titles and descriptions
  • Control over landing page/message
  • Limit marketing message to specific geographic areas

PPC accountability advantages:

  • Often easier to sell PPC to management because the concept is similar to traditional advertising. You buy ads for money
  • PPC has direct accountability
  • Easy to track measures of success like ROI

Conclusion:

  • PPC is an effective method for driving qualified traffic.
  • PPC gives you accountability.
  • PPC… something else on the slide. [Maybe something about how PPC allows for responsive agility? --Virginia]

Brian gives round one to PPC. I sense bias.

Karen Weber is next, also for PPC. She’s going to give us her top five reasons why PPC rules.

Top 5 Reasons Why PPC Rules

1. Speed

  • Quickly get in and out of market
  • Quickly manipulate keywords to those driving conversions
  • Quickly change bid prices and take advantage of opportunity (see the keynote lessons)
Karen Weber at SES Chicago 2009

2. Flexibility

  • Turn on and off campaigns — seasonal, new products, promos, short term initiatives, time sensitive campaigns
  • Change ad copy
  • Change landing pages
  • Change number of keywords

3. Unlimited

  • Target a much wider range of keywords — misspellings, brand, competitors, plurals, all iterations, fat middle, long tail [She says you can only target one keyword per page with SEO and that PPC allows you to target unlimited keywords.]

4. Goal Driven

  • Adhere to budgets
  • Manage to: ROI, CPA, etc.
  • Immediate impact on sales
  • Use scenarios to drive strategies

5. Controllable

  • Budget
  • Specific landing pages
  • Ad copy
  • Keywords
  • Target: geo, day/time
  • Search engines
  • Duration

In conclusion:

slide by Karen Weber at SES Chicago

Rand Fishkin is up first for SEO. He brought a presentation. Bother.

He asks who optimizes for Google [everyone] and why don’t all of you optimize for Bing? His point is that Bing is 10 percent of the market, like PPC is for clicks. And why would you go for the 10 percent when you could be going after the 90 percent?

slide by Rand Fishkin at SES Chicago

Yes, SEO is more challenging. Yes, it’s less controllable. But people click organic results 10x more than they do on paid.

…That was the whole presentation.

David Naylor at SES Chicago 2009

Dave Naylor is going to make his case without a presentation. He says he’s going to switch sides to PPC. Hee.

They launched a new site and it got written up in Gizmodo, Engadget, etc. They got 1.6 million unique views.

PPC is for testing. He calls the idea that you have to have one keyword per page for SEO “bunkem”. Hee.

He says for seasonal, just think ahead. Start six months ahead.

Complaining that you’re getting too much traffic is like buying a gun and running around and shooting people and then getting shot by the police because you didn’t realize they had guns too. [Can't liveblog. Laughing too much.]

Michael Gray jumps up and says your SEO can help your PPC. Good domains get better pricing than bad domains. Yes, some things work better for PPC than for SEO, but whatever.

Aaaaaand he’s done.

Q&A

Brian Lewis talks a bit about how PPC is expanding beyond 70 characters. Now you can do videos and advertise your own products in the actual SERPS.

Michael: AdBlock is one of the top ten extensions. Just saying.

Dave: Those are taking up more real estate, yeah, but that’s ONE guy getting it.

Rand: The number of clicks on PPC when down down down and now it’s slightly up again. Every time Google’s stock price take a hit, PPC clicks go up.

Christine: Google’s been testing ways to get more clicks on PPC — ad site links, etc. Click rates on mobile are going up.

Dave: It’s checkbook SEO. They’re buying to get rid of their competition. PPC is great for little businesses when they first get started but they can’t campaign against the big guys.

Christine: She disagrees with Dave. Her small clients do very well by focusing on keyword selection and careful buys.

panelists at SES Chicago 2009

Rand: SEO levels the playing field. [Drink!] With PPC you’re competing on price against people whose business model is more mature than yours. SEO rewards your performances and PPC rewards when you have a better business cost structure.

Christine: How long does it take you to get your SEO clients to implement your changes?

Dave: They don’t change the PPC landing pages either.

[This is chaos.]

Rand: The great things is that if big companies aren’t implementing changes in PPC, you can win if you’re nimble and quick. You don’t have to pay a consultant, you can do it yourself.

Dave: We try to do knowledge transference with our client. I want my clients to be self-sufficient so they don’t need me anymore. He wants challenges and he thinks that SEO or PPC should be taken in-house once they learn how.

If you have to outsource one, which should you outsource PPC or SEO?

Karen: Outsource PPC

Rand: PPC

Christine: PPC

Rand: If the debate was which do you invest in first, I’d invest first in conversion rate optimization.

Which tactic helps social media most?

Rand: It depends who you are. If you’re big and powerful and you haven’t done social media yet, the paid channels — Facebook, Stumbleupon, Reddit, Digg — could be very powerful if the demographics are highly aligned. It’s not nearly as well defined to do organic social media.

Michael: It’s all case by case basis.

Dave: …Is social media PPC or SEO?

The panel says it’s both.

panelists at SES Chicago 2009

Brian brings up the problem of last click counts. Their Engine Ready study was all last click information.

Michael: If you show up earlier in their research phase now that Google is personalizing everything, that’s even more of an advantage.

Dave: It’s all marketplace. If you know which car you’re going to buy, there’s no research there.

Christine calls personalization better for PPC than SEO.

Rand says it’s good for everyone as long as you get in right at the beginning of the buying phase.

No one seems to know if personalization occurs based on just organic data or both paid and organic.

Lee Odden offers that Google Search Suggest comes from both paid and organic search, and it’s also based on number of results.

Everyone agrees that SEO has gotten harder and PPC has gotten more expensive.

How do you pick an SEO company?

Dave: Do you know anyone else who owns an online business? Do they have an SEO? Are they happy? Ask them.

Rand: Search “recommended list” [which brings you to SEOmoz's page].

Dave: That’s a good tip. Whatever you’re selling, search “Recommended: Your Product”. People will go, “Oh, Google recommends them!”

Rand: Ask questions instead of asking for RFP. Ask for references.

Someone in the audience says that PPC and SEO are synergistic. The panel agrees and explains that the title and the conceit of the panel was just for fun. [Duh.]

Dave: I’ve never been SEO organic clickfrauded. Hee.

Does personalization benefit Google or the user?

Four people in the room think it’s Google. Michael Gray raised both hands.

Rand: Google culture is that they listen less to the scientists and more to the search team.

Dave: That’s the problem right there.

Rand: [More Google defense]

Dave: Does anyone think the real-time search is a huge reputation management problem?

[And then we do some testing of the real-time search and everyone agrees that it's totally not cool and they feel like they have to censor themselves now.]

Someone volunteers that in Canada they’re definitely seeing PPC clicks affecting organic listings.

PPC or SEO? The Ultimate Search Marketing Battle was originally published on BruceClay.com, an SEO services company.

Read the original here: 
PPC or SEO? The Ultimate Search Marketing Battle

+ Flights to Chicago: Google Local spam By admin 08 December 2009 at 2:44 am and have No Comments

Google local can be a bit of an achilles heel for the search giant. Today, looking for flights to Chicago, Anthony came across this little number (cheers dude!)Firstly, I want a cheap flight to Chicago so I’m not even sure why I’m seeing a map of Chicago. It doesn’t seem very relevant does it? Secondly, [...]

Flights to Chicago: Google Local spam is a post from: Dave Naylor’s SEO Blog.

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Flights to Chicago: Google Local spam