Posts Tagged ‘ communication

Are You Getting Dangerous Feedback from Your Readers and Prospects? 08 January 2010 at 6:44 am by admin

image of Siegfried and Roy

Feedback is the cornerstone of community-oriented, kumbaya-style blogging. Like a beautifully polished mirror, we take our best ideas from the wants, needs, and desires of our readers.

So as we all know, the smartest thing content creators can do is to solicit feedback. If our readers unsubscribe, cancel, or stomp off in a huff, we want to know why so we can make our content better.

Right?

Actually, I don’t think so.

I recently found out that the famously cranky marketing writer Dan Kennedy doesn’t give out those “tell me how I can improve” cards when he gives a talk. He’s interested in one thing and one thing only: how much did he sell. (Kennedy long made his living by selling information products on the speaking circuit.)

I find myself agreeing with Kennedy with disturbing frequency these days. Although this bit of behavior goes against what 98% of people will advise you to do, I’m finding that his approach is actually followed by most of the successful business owners I know, especially online.

You tend to move toward what you focus on

I don’t believe in the “Law of Attraction,” but I do believe in a basic tenet of good driving. If you put your focus on a certain point in the road, you tend to steer the car there, consciously or not.

Focus on the wall and you will tend to hit the wall.

Focus on the center of the lane just ahead of that tight little curve and you’re much more likely to nail it gracefully.

When you focus on complaints from people who don’t like you, your natural tendency is to steer your blog (and your business) in a direction that will make it more appealing to them.

Why would you want to do that?

The red velvet rope

Before I started a blog or knew any bloggers, I was a fan of a business writer named Michael Port and his book Book Yourself Solid. Port teaches solopreneurs how to market their businesses without wanting to shoot themselves. I found his ideas very helpful when I was getting started.

In chapter one, Port asks readers to put together a “red velvet rope policy.” In other words, a well-defined understanding of who you want to work with, and just as important, who you don’t want to work with.

Would I rather spend my days working with incredibly amazing, exciting, supercool, awesome people who are both clients and friends, or spend one more agonizing, excruciating minute working with barely tolerable clients who suck the life out of me?

Seems kind of simple when he puts it that way, doesn’t it?

He doesn’t say, “Don’t work with evil people.” It’s not about dividing the world into the Good and the Bad.

It’s more like dividing the world into “good fit for me” and “bad fit for me.” Your repulsive toad may be someone else’s Prince Charming.

So a client I may find “high maintenance” and on the No list could be, in your eyes, “results-oriented with great attention to detail” and be a resounding Yes.

The right kind of feedback

It’s not that I don’t believe that feedback can be helpful. But most people who criticize you aren’t ever going to be a good fit for what you have to offer.

They may not be in the market, at all, for what you’re selling. They may be looking for a very different personality or style. They may love text, when your best medium is audio. They may love audio, when your best medium is text.

If your product is the Blue Man Group of your industry, and you’re talking with a Siegfried and Roy customer, you’re not likely to ever make them happy.

So you might want to ignore their parting feedback about how your site would be a lot better with more glitter, white sequins, and dangerous carnivorous animals.

The very best kind of feedback is along the lines of “I wish you offered this so I could buy it from you.” Also good is “I am so frustrated trying to find a resource meeting this description, do you know where I could find one?” and you realize you’d be the perfect person to build it.

And of course, negative comments from people who are otherwise a great fit are also often very useful. It’s called “constructive criticism.” Just be sure it’s not actually passive aggression in disguise.

“Is this person my customer?”

This is one of the most important questions to ask yourself when you get a negative remark.

If someone’s angry with you for having the audacity to offer a product for sale, it’s productive (and sanity-preserving) to ask yourself, “Is this person my customer?”

If someone quits your email newsletter with a 47-point diatribe on how lame you are, it’s productive to ask yourself, “Is this person my customer?”

If someone leaves a comment about all the reasons they wanted your blog post to be on a different topic entirely, it’s productive to ask yourself, “Is this person my customer?”

There’s a good chance everyone would be happier if they just went back to Siegfried and Roy.

About the Author: Sonia Simone is Senior Editor of Copyblogger and the founder of Remarkable Communication.


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+ 11 More Blog Tips from the Archives: Best of ProBlogger By admin 31 December 2009 at 5:02 am and have No Comments

Happy New Year (at least it is here in Australia)! I hope that as you read this you’re full of all kinds of inspiration and motivation for the year ahead.

As the last post in our Best of ProBlogger 2009 series I wanted to share a list of 11 more general topic popular posts from ProBlogger. Enjoy!

  1. 13 Quick Tips to Make Your Blog Stand Out from the Crowd
  2. Let Me Show You Inside a Secret Blogging Alliance
  3. How to Create Great First Impression on New Readers and Convert them into Loyal Readers
  4. How to Take Your Blog to the Next Level…. Once You’ve got a Start
  5. 7 Questions to Ask on Your Blog to Get More Reader Engagement
  6. 5 Plugins to Make Your WordPress Blog Blazing Fast
  7. 10 Ways to Get Fit While Blogging
  8. 13 Things I’ve Learned About Successful Blogging [My 5000th Post on ProBlogger]
  9. 8 Tips for Building Community on Your Blog
  10. 6 Reasons Why You Need to Consider Email as a Communication Strategy on Your Blog
  11. Brainstorm 10 Ways to Expand Your Blog: Homework

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+ Five Smart Things You Can Still Do in 2009 By admin 24 December 2009 at 8:10 am and have No Comments

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Copyblogger is about to go on our annual holiday hiatus. We’ll be taking a break from posting while we catch up, get rested, and get excited about what we’ve got in store for you in 2010.

You may be taking a little time off yourself. Or you may still be going into the office, but the last week of the year is often a time when routine tasks slow down or stop altogether.

So what’s the smartest, most productive use you could make of the next seven days?

Here are five ideas that will let you take what some people think of as “dead time” and use it to jump start your year in 2010. Doing any or all of these will get you energized and excited for the year to come.

1. Create a quick product

The biggest obstacle most bloggers face when they want to make money is they don’t have anything to sell.

And the biggest obstacle to creating something to sell is that it seems overwhelming. We feel like we’ve got to distill everything we know into a 400-page ebook or 30-hour marathon audio course.

That’s why I was so impressed by a recent post from Dave Navarro about creating a product over a weekend, and his follow up post on
how to know if it’s the right time to create a product.

If you’ve got even one or two slow days coming over the next week, take Dave’s advice and create a small, low-cost product. It doesn’t matter if you have four blog subscribers, three of whom are related to you.

A few people may buy it, and that’s great. They’ll tell others about it, and that will start attracting the targeted audience you need in the future (generating more sales).

More importantly, it will elevate you in people’s eyes as a solution producer and not just a blogger. Big difference.

2. Write a series

If the idea of creating a product is still too scary, put it on your calendar for January. And instead, every day for the next seven days, write a post for a series for your blog or email newsletter.

What should your series be about? It should be about the most compelling, thorny problem your audience regularly faces that you’re passionate about fixing.

Solve some problems worth solving. Don’t wimp or waffle around, and don’t sell yourself short. Give your audience real answers they can start using right away.

3. Reconnect with your favorite bloggers

Sometimes the “social” in social media threatens to eat every minute we’ve got to give.

If you find yourself with a little down time next week, spend a few minutes and reach out to some of your favorite bloggers in your topic. You know, the ones you haven’t had any time to read in the last six months.

Read through their last 4 or 5 posts. Look through their archives or popular posts. Make some intelligent comments. If something useful presents itself, link to them in your series.

4. Create some audacious goals

I know, I know, nothing is more boring than telling you to set goals around this time of year.

But here’s the thing. Wildly exciting goals lead to wildly exciting results. (Not always, or even often, the precise results you visualized. Don’t let that worry you.)

Some time before December 31st, take an hour and write down the most perfect imaginable day for yourself. Where you wake up (and with whom), what you see, what you have for breakfast, what you do and where you go and how you do it. How you feel about everything you’re doing and seeing. How you look. What you smell and hear.

Use every ounce of writing skill you’ve got to make this description vivid. Sell yourself on it.

And try not to be too “realistic.” Let your dreams soar a little.

Then set a reminder in your calendar to take a look at this “perfect day” once every three months in 2010. Each time you revisit it, re-copy what you’ve written, making any tweaks you want to.

I promise you, in December next year, you’ll be a little spooked by some of the “unrealistic” things you wrote down this year, and how much more realistic they’ve become.

5. Sign up for some high-quality (free) education

If you haven’t joined us yet for Copyblogger’s free Internet Marketing for Smart People e-newsletter, you should sign up for it now. It starts with a 20-part course on some of the most important building blocks to marketing your product or service online.

The newsletter will give you the marketing tips and techniques that work in the real world, including the smartest strategies for marketing with social media. And we do it without the annoying sleaze and hype you see from too many other “gurus.”

If you’re planning on putting one (or all) of these into action by December 31, let us know in the comments! (And then come back on January 1 and let us know how you did.)

About the Author: Sonia Simone is Senior Editor of Copyblogger and the founder of Remarkable Communication.


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+ Should We Be Worried About Fast Food Content? By admin 18 December 2009 at 7:15 am and have No Comments

image of guy looking at a hamburger

Earlier this week on TechCrunch, Michael Arrington wrote an alarmed post about “fast food content that will surely, over time, destroy the mom and pop operations that hand craft their content today.”

Mom and pop operations and hand-crafted content sounds an awful lot like you and me, doesn’t it?

So is this actually something we need to worry about? Is what Arrington calls “the rise of cheap, disposable content on a mass scale, force fed to us by the portals and search engines” going to destroy the businesses we’re building on a foundation of high-quality content?

Arrington is deeply concerned about sites like AOL and Demand Media, which scrape and mash real content into something that’s theoretically legitimate (since it was compiled by a human being rather than a piece of software), but in practice gives no value to the reader.

This “mainstream spam” can be efficiently optimized for search, or thrust onto the unsuspecting eyeballs of AOL users. (Haven’t the poor things suffered enough already?)

Arrington believes there’s no hope against this onslaught of junk content, which is going to overwhelm all of the good stuff.

Clearly, we’re all doomed

Arrington advises content creators (that’s you and me) to:

Figure out an even more disruptive way to win, or die. Or just give up on making money doing what you do. If you write for passion, not dollars, you’ll still have fun. Even if everything you write is immediately ripped off without attribution, and the search engines don’t give you the attention they used to. You may have to continue your hobby in the evening and get a real job, of course. But everyone has to face reality sometimes.

Apart from the whining, the exaggeration, and the hysteria, the problem with Arrington’s argument is it’s based on a number of bad assumptions.

Specifically:

Bad assumption #1: Search engines and mega portals are the only way to get traffic

AOL is feeding their content slop to their “massive” audience (which, in fact, is shrinking at rates that would make Biggest Loser proud). Arrington makes the assumption that those AOL customers won’t come find your non-crap content, because the fast food stuff is the only thing on their radar.

This then leapfrogs to another bad assumption, that the only way anyone sees content is to find it on a mega site like AOL, or via a search engine like Google.

Links from your favorite bloggers count for nothing. Tweets from a friend count for nothing. Facebook pointers count for nothing. Email from your mom counts for nothing. No one ever points a friend to genuinely valuable content and says, “Hey, you should check this out, you would like it.”

The entire direction of social media and content sharing indicates otherwise.

Bad assumption #2: Readers will keep reading crappy content

AOL’s user base is still big enough that I’m sure they’ll get some readers at least skimming their stuff.

But when it comes to content, Darwin rules. If content doesn’t meet the needs of users, it dies. We can’t even force grade-school kids to read what doesn’t engage them. What makes us think that AOL can “force feed” their users anything?

And what makes us believe that even if those users do skim AOL’s lame content, that they’ll never read anything else, or that, when they have a particular need or concern, they won’t go actively looking for something more useful?

Business tip for TechCrunch: when you find yourself afraid of a stumbling dinosaur like AOL, there’s something gravely wrong with your thinking, your business model, or both.

Bad assumption #3: Google would rather serve fast food content than your content

Now I hold no illusions that Google is a benevolent, all-knowing deity that rewards the just and punishes the wicked. But based on observation, it’s pretty clear that Google would rather serve good content than scraped and mashed junk content.

Google wants their searchers to find a good experience on the other side of their search result. If sites like Demand Media, a video producer that slaps together 4,000 videos a day in what amounts to content sweat shops, can deliver content worth watching, they’ll do well.

If they don’t deliver something worth watching, they don’t give Google’s searchers the experience Google wants to deliver. Which means Google becomes less valuable.

Google can’t be “force-fed” any more than readers can. There’s no reason to believe they’ll treat this “hand assembled” spam more kindly than the bot-created kind.

Bad assumption #4: Content means news

Arrington also says that sites like the New York Times are “outright stealing” his content and passing it off as their own. (And he warns you, little mom and pop, that your content’s going to be stolen without attribution as well.)

By “stealing,” Arrington apparently means that when TechCrunch publishes a breaking story, the New York Times often writes a story on the same topic, using their own reporters and neglecting to thank him for his tireless journalistic efforts.

If you’re not TechCrunch, this is not a problem that you need to spend even four seconds thinking about. You already know from hanging out on Twitter and reading blogs that news spreads more quickly than anyone’s ability to control it, and that nobody “owns” a breaking story.

For those of us who create “hand-crafted” content, what we say isn’t nearly as important as how we say it. We rarely break news (although occasionally we become the news.)

If readers want the latest news, they rightly go to a site like TechCrunch, the Times, or, increasingly often, Twitter.

It’s when they want useful knowledge, insight, or analysis that they come back to us. Plus, there’s a reason we get you to focus on delivering educational content versus commodity news, right?

We’re valuable precisely because we can cut through the noise and give them only what’s useful and relevant to them.

I’m sure it’s irritating to Arrington not to get a linkback from the Times, but that’s his headache, not ours. He seems to be doing ok without it.

Bad assumption #5: You need millions of eyeballs to make a living

There’s an implicit bad assumption behind all of the explicit bad assumptions in Arrington’s post, which is that the only way you’ll be able to make a living with content is to attract huge amounts of traffic.

In other words, the only possible model is to attract enough attention (via search engines, for your breaking news) to monetize your site with advertising.

But you already know that’s not a business model for the real world.

Let’s say you have a blog that gives business advice to yoga teachers. You’ve paired that with a simple but effective marketing system to sell group coaching, individual consulting, and information products to readers who want to go further with what you’re teaching. You only need to find a few hundred customers a year to make a very nice living.

  • No fast food content generator on earth is going to outrank you for “how to run a yoga studio.”
  • If a cheap, scratch-the-surface video or post does outrank you for that #1 spot, the reader quickly finds out that the fast food content doesn’t meet her needs at all. Click goes the back button, and she’s looking for you again.
  • Your content collects links from like-minded people, because it’s cool and valuable.
  • Other yoga teachers (and herbalists and organic co-ops and past-life regression therapists) will spread the word about you faster than Google ever could.
  • You have no reason to run advertising for anything other than your own products. So you don’t need to pull hundreds of thousands of “eyeballs” to make a decent living. You just need to make a great connection with the right 300 people.

So what should a “whole food” content producer do?

Exactly what you were doing yesterday.

Keep your eyes on your audience, not Chicken Little pundits telling you (again) that you can’t make a living.

Keep following the First Rule of Copyblogger. Keep creating content that rewards the reader for consuming it. Keep cutting through the clutter and noise by being smarter, more relevant, and more interesting.

Fast food content is just the latest incarnation of an old affliction — spam. If it hasn’t killed us yet, this new version isn’t likely to make much of a dent.

For content-based marketing strategies that work in the real world, sign up for the free Copyblogger email newsletter, Internet Marketing for Smart People. It’s packed with the information and advice you need to create real business success, and it’s 100% hysteria-free.

About the Author: Sonia Simone is Senior Editor of Copyblogger and the founder of Remarkable Communication.


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+ 10 Things to Be Grateful For By admin 26 November 2009 at 8:35 am and have No Comments

image of a turkey dinner

I’ll admit it. I have a soft spot for Thanksgiving.

First, because it’s an excuse for me to bake for three days. (If you need a last-minute recipe for the world’s best chocolate cream pie, I’ve got you covered.)

And second, because it reminds me to quit grumbling and start noticing all of the amazing stuff I’ve got in my life.

Here’s my list of 10 things I would humbly recommend you add to your own “gratitude list” this year. They’ve done great things for my business and I think they’ll do great things for yours.

1. The crummy economy

I know, this seems weird. I’m not discounting the very serious and significant problems this has created for millions of people. One of whom might well be you.

But in cracking open the existing systems and shaking them like an ant farm, the horrible economy has also created some amazing opportunities.

If you think of the big companies as dinosaurs who’ve just been hit between the eyes with a gigantic meteor, remember that you’re the smart, agile, adaptable monkey who’s going to inherit the earth.

Frankly, the economy is going to suck for awhile no matter how you feel about it. So you might as well look for the angles that can benefit you.

2. The social web

Brian’s not a fan of this term, since of course everything about the web has always been social. It was built by humans, after all.

But there’s no question that a revolution in communication technology lets you be social with more people, more easily, over incredible geographic and cultural distances, with less friction than ever before.

Which means you can get the word out about what you do for hardly any money, with no special technical ability, to tens of thousands or even millions of people.

And that’s just cool.

3. The quality of free information

Stewart Brand didn’t just say “information wants to be free.” He also said, “information wants to be expensive, because it’s so valuable.”

What this boils down to is that a lot of smart people have put together great tips, techniques, and help for you to do just about anything. Very often, they start by selling that information at a hefty price tag, to those for whom it’s most valuable.

Then some time goes by, they keep developing their stuff, and they “move the free line” by giving away tremendously valuable information for free.

Yes, the free goodies take time to sift through. Yes, there’s a whole lot of junk.

But if you’re bootstrapping your project, you can spend a little more time and energy and find the answers you want.

Because the current ethos is “give away incredibly valuable stuff for free to build trust and rapport,” you can benefit from that.

You have to choose wisely, of course. Don’t spend your time watching or reading anything from people you don’t respect or relate to. But if you stick with the people your gut tells you are right for you, you can learn amazing things without spending a dime.

4. The quality of paid information

Because there’s so much excellent free material out there, it means that for people who are creating paid information products (membership sites, ebooks, home study courses, etc.), their stuff has to be top notch.

So when you find yourself crossing that line where you’ve got some spare money but not much spare time, you have increasingly excellent opportunities to educate yourself online.

It doesn’t matter whether you’re learning to fly fish, climb the corporate ladder, design gardens, potty train your kid, be a happier person, or even (yes) market your business online, there are terrific resources that will teach you to do that for a very reasonable fee. And you can access these courses from virtually anywhere on earth.

5. Twitter search

Companies have taken hundreds of millions of dollars in VC funding to build tools that “listen in” to the conversations buzzing around the Internet.

That’s fine, but you can do an amazing job of this for free by signing up for a Twitter account.

Too many people think Twitter is mostly about telling people what kind of sandwich they’re having for lunch today. But for smart business people, Twitter is mostly about listening.

Search Twitter for the kinds of phrases your customers tend to talk about. Maybe it’s low-carb dessert recipes or finding a karate school for their kids.

You’ll find out what they’re saying, what kind of language they use to talk about it, what bugs them and what delights them.

These are staggeringly useful things to know when you’re trying to market a product or service. And you can get it by spending maybe 6 or 7 minutes a day, for free.

6. Connections with incredible people

Whatever it is you like to blog or write about, there are amazingly cool people who like to blog and write about that, too.

They’re posting wonderful articles and interesting perspectives and asking fascinating questions. And you can get to know them just by writing about their stuff (with a link, of course), posting reasonably intelligent comments on their blog, and following them on Twitter.

The smart, funny, snarky, interesting, kind, and entirely wonderful people I’ve met by blogging have blown me away. And I’m always finding new folks. (That was true before I started writing for a “big blog,” by the way. In fact, it’s how I started writing for a big blog.)

7. Aweber

Aweber (www.aweber.com) is my email newsletter management tool. They do a great job getting mail into in-boxes (mostly because they hate spammers even worse than you do). They have useful tools, a fantastic how-to blog, an easy-to-understand interface, and I can’t recommend them highly enough.

A great email autoresponder sequence is my single favorite marketing tool (above a blog, even), and Aweber is the tool I think is best for the job.

8. Backpack

37Signals is another company I think is terrific, and I would be toast without their Backpack product.

Backpack keeps everything I do in one spot. Half-written blog posts, GTD lists, my calendar, reference notes for client projects, wild-hair ideas for new ventures, gardening plans, checklists for things I’m building, even backups of the million ebooks and audio education products I buy.

For me, they have the exact right combination of flexibility and simplicity, at an excellent price. If it doesn’t fit into my Backpack, I can probably live without it.

9. My copywriting library

A lot of those “secrets of the internet money-getting zillionaires” came from books you can buy for $12 on Amazon.

You can’t make money unless you can persuade someone to pay attention to what you’ve got, and then build a case for its value. That’s copywriting. (It’s even copywriting if you’re doing it with video.)

Classics like Scientific Advertising and Tested Advertising Methods are joined by newer giants like Robert Cialdini’s Influence and Seth Godin’s Permission Marketing, and a handful of great web-based references like Gary Bencivenga’s Marketing Bullets.

Learning to write great persuasive copy is mostly a matter of studying the techniques (which don’t change much, because human nature doesn’t change) and then trying them out. There’s no “push button” service that will magically do it for you. But the truth is, it’s well within your ability. You just have to get out there and start trying it.

10. The Third Tribe

This was an idea that bubbled up on Copyblogger back in February, after we were asked the question “Whose side are you on?”

Brian and I talked about this question quite a bit, and realized that we definitely weren’t on the strict yellow-highlighter-squeeze-page side. But we weren’t on the “blog for 20 years before you dare to ask anyone for the sale” side either.

So we made up a third side. :)

Actually, it had been there all along, going back four years to when Brian first created this blog. But once you have a label, you find that you start to articulate what you’re doing more clearly.

That led directly to the brand-new Copyblogger email newsletter, which kicks off with a 20-part course on how to be an ethical, non-sleazy, relationship-based kumbaya blogger and still make a very nice living. If that sounds like something that would interest you, you can learn more about the newsletter here.

What’s on your list?

What are you grateful for this year? What do you think other readers would be grateful for if they knew more about it? Let us know in the comments.

About the Author: Sonia Simone is Senior Editor of Copyblogger and the founder of Remarkable Communication.


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+ Why Nobody Cares About Your Blog By admin 21 November 2009 at 5:40 am and have No Comments

A Guest Post by David Risley

Except yours, of course. ;) However, there are a lot of bloggers who feel this way.

You write. You write some more. You don’t feel as if you’re getting the traction that you want. What’s going on?

There is plenty to be said about issues like proper market selection, search engine optimization and other tactical things, but let’s go deeper. In fact, let’s go deeper than most bloggers really think about when it comes to their blogging.

Are You Talking At Or Talking To Your Readers?

If I walked into a crowded mall, went into the food court, stood there in the middle of it and just started talking, what do you think would happen?

Most people wouldn’t see me. Then, a few would and they would probably think I was crazy. At the end of the day, I’ll just be that crazy guy they saw at the mall.

Now, imagine if 90% of the people in the food court did that. They just got up and started talking into space. It would be one big din of noise. Now, all of those people want to feel as if they are famous, so they start competing and trying to out-talk the other people. The volume increases, but few are being listened to. The ones who are listened to are the ones at least saying something useful.

And that is the blogosphere.

Most new bloggers go out there and start talking, then hope somebody notices and listens. Chances are, it won’t happen that way.

What is True Communication?

I’m married and that leads to some minor adventure from time to time. ;) One of them is being accused of not listening to her. She will tell me something I need to do and I have literally no memory of her saying it. Well, that was because I was doing something when she said it. When she told me what I needed to do, she spoke AT me and not TO me.

In other words, she just threw out the words with no intention of them really GETTING to me. It put the responsibility on me to be paying close attention first. She was right, I wasn’t listening. She was just talking at me.

Now, I love my wife to death, but she was doing what a lot of bloggers do.

What is TRUE communication?

Well, it isn’t communication unless the idea being said fully ARRIVES on the other end and is understood. To complete this process, an acknowledgement of some kind would need to take place to show that the information was indeed received and understood.

Underlying all of this is, of course, the importance of saying something that people want and doing it in a likable way. When you combine being likable, speaking within a reality that your audience will click with, along with actual communication where your thought actually gets to your reader, that’s when people will most definitely care about your blog.

Then you have readers, fans and more traffic that you’ll know what to do with. If you want to make money with your blog, that becomes really easy.

Applying This To Blogging

Blogging is a communications platform. Personal human relations still apply. If you just talk to yourself on your blog and hope people listen, it won’t work very well. That’s not communication.

In other words, talk TO your audience. Your job is to have something worth saying, then communicate that in a fashion which works for THEM. Do it in a reality which works for them. Make sure the idea arrives in their head by getting them to talk back to you. Without some acknowledgement from the audience, you don’t have true communication taking place. The cycle will be incomplete.

Your job with your blog is to create a relationship with your audience. You want them to know, like and trust you. That is done by forming true understanding between yourself and each of your readers. You want them to see you as an authority in your market, but also a trusted friend. The key to do that will be what I said above.

Blogging isn’t all about yourself. It isn’t about just blurting words into Wordpress and hoping people listen. It is about talking TO them and having them talk back.

If you are new to blogging and hardly have any audience yet, the same principles apply. You want to have these interactions with other people. So, you go out onto social media and you do exactly the same thing. In other words, go where the people are and strike up a conversation. Then, with some form of understanding formed, you direct them to your blog.

Build a tribe of people who know, like and trust you… who you routinely talk to (in both directions), then you’ve made it. The rest of your goals as a blogger become a piece of cake.

So, in a spirit of communication, let me know what you think. Post a comment. Let’s talk!

By David Risley, a 6-figure professional blogger who got his start as a tech blogger. His blog David Risley dot com is a pull-no-punches account of the business of pro blogging and what it takes to earn a living as a blogger.

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+ Email Marketing is Not Dead By admin 16 November 2009 at 10:07 am and have No Comments

While at Blog World Expo recently I recorded this video interview with Abby Johnson from Web Pro News. We covered a variety of topics including why email marketing is not dead – internet marketing for smart people – the new FTC regulations and touched on a new project I’m working on with Brian Clark and Chris Brogan.

Read other recent email marketing posts on ProBlogger:

Post from: Blog Tips at ProBlogger.

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Email Marketing is Not Dead

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Email Marketing is Not Dead

+ What’s Your Blog Going to Be for Halloween? By admin 30 October 2009 at 5:56 am and have No Comments

image of a witch

It’s that time of year again . . . time to get your trick-or-treating gear ready.

Trust me, this year you’re too old to troll the neighborhood begging for miniature Twix bars. Your neighbors are wise to you and your “Eminem costume.”

Instead, how about putting a little thought into what your blog will be this Halloween?

Sure, you can go the cheap and easy way and get a Perez Hilton mask, but where’s the fun in that? Instead, look through this collection of spooky archetypes and see if you can spot your blog on the list.

The devil

Instead of a pitchfork, the devil blog sports a yellow highlighter and screaming red headlines.

The devil blog is all about setting up scams and systems so you don’t need to show up to write every day. Sure, the convoluted “blueprint” you paid for that combines scraped content, Adwords arbitrage, and finding a source for counterfeit Acai berries is going to take you about three months to build. And that’s if you don’t sleep. But one day it’s gonna pay off big, baby.

The devil blog is all about the blogger. Your needs, your income, your rewards, and to hell with your readers, or anyone else for that matter.

Double bonus points if your blog is about making money online and you have yet to make your first twenty bucks.

The angel

You’ve been blogging since 1968, back when your posts took the form of hand-embroidered manifestos passed from coffeehouse to coffeehouse via traveling folk singers. Readership really picked up once the Internet got invented.

You’ve given thousands of hours of your life to your community and never asked for anything in return. You are saintly beyond reproach.

Ok, there was that one time, back in 2002, when you asked your audience to do you a favor. They flamed you like a campfire marshmallow. You blamed Al Quaeda and global warming, and have never tried it since.

The zombie

This is the blog that actually died about 18 months ago, but somehow it just keeps limping along, looking plaintively for brains.

You keep meaning to get serious about your cornerstone content. You fully intend to get your blog moved over to your own domain name. And you’re definitely going to write a new post since that last one you did on Groundhog Day. But frankly, Farmville takes a lot of free time, and you just don’t have the bandwidth.

Our advice: Put the damned thing out of its misery and give it a decent burial already.

The sexy witch

You’re tough and smart. You’re ballsy. You’re outspoken. You swear, a lot. You’re prickly and inconvenient, and possibly a little nuts.

You’re not afraid to mock your male compatriots for having smaller/less effective testicles than you do.

You look pretty darned good in that costume, and you know it.

The trendy costume

You’re swine flu or Dead Kanye or the Public Option for U.S. healthcare.

The main thing is to get people talking, stir up lots of controversy, and get some buzz going. Six weeks after Halloween is over, even you won’t remember what exactly the point was.

To paraphrase Andy Warhol, in the future, everyone will be a trending topic on Twitter for fifteen minutes.

The power ranger

You do everything right. You have superhuman strength, agility, and you can fly. Your content is strong, your headlines are sharp, your Twitter etiquette is impeccable.

You’ve got everything going for you, except no one can tell the difference between you and the other 10,000 power rangers that showed up at their door on Saturday night. Find a little spark of something genuinely different and you’ll be ready to actually unleash that ninja storm and do some damage.

So how about you?

I was trying to think of the canonical cool costume to end with, but there really isn’t one.

Because really good costumes can be funny, weird, interesting, creative, insane. The things that make for great Halloween costumes are pretty similar to what make great blogs. But they can’t be lame me-too copies of what some other cool person is doing.

Let us know in the comments what your blog is this Halloween. We can’t wait to check you out.

About the Author: Sonia Simone is Senior Editor of Copyblogger and the founder of Remarkable Communication.


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What’s Your Blog Going to Be for Halloween?

+ Steal This Trick: The #1 Secret of Confident Bloggers By admin 23 October 2009 at 8:08 am and have No Comments

image of a guy doing a handstand

There are a million techniques to make your blog bigger, better, and more popular.

(Heck, after four years, there are probably a half-million just here on Copyblogger.)

Strong headlines, smart copywriting technique, celebrity gossip, telling stories, making readers laugh, stategic use of controversy, reviews of the latest technology, reveling in your love of Steve Jobs and all he creates.

They each have their advocates, and they can all work.

But there’s one insider’s trick that makes the rest of it easy.

It starts from the very beginning, when you’re figuring out what you want to blog about anyway.

Start by picking a crowded topic

Copywriter Gary Halbert famously advised copywriters to look for a “starving crowd.” In other words, if you want to open a restaurant, put it where there are already plenty of people who want exactly what you’re offering. If you’re a blogger, look for topic that lots and lots of people want to know more about.

Why are there so many blogs about technology, weight loss, marketing, making money online, and celebrities?

Because there are millions of people who want to read every day about those topics.

In the past few years, the traditional Internet marketing advice has been to find a little niche that you can own completely. But there are two problems with making yourself a big fish in a small pond.

The first is that you’ll always be looking over your shoulder for some punk kid to come along and beat you at your own game.

The second is that when you choose a tiny topic, you set a limit on how big you’ll ever be able to get.

This leads directly to a lot of what plagues a lot of traditional Internet marketing. Going after obscure niches means you’ve got to put lots of sites together to make the financial picture work. Which tends to make it hard to develop any kind of real relationship with the readers. Which leads to the sleaze-and-squeeze school of copywriting, where you shake your new prospect hard and hope he’s got a few pennies in his pocket.

Nobody goes there any more, it’s too crowded

If just picking a “Me-too” topic was enough, obviously everyone would have a successful blog.

But it’s hard to stand out. It’s relatively easy to rank in the search engines for “naked mole rats.” It’s damned hard to get a page-one ranking for “weight loss” or “learn forex trading.”

Instead of being a big fish in a small pond, allow me to suggest another approach.

Be a small, ridiculously evolved, very rare and weird fish in a great big pond.

A weight loss blog is going to be hard to pull off. A weight loss blog for polyamorous computer programmers of color is going to find its audience pretty efficiently. And that tribe is bigger than you might think it is.

Stock market education? Insanely overdone. Stock market education for stay-at-home parents? Now you’ve got some kind of chance.

Marketing blogs are as common as houseflies, and nearly as annoying. But a marketing blog for people who hate marketing can develop a very nice following.

(Although that, too, is getting crowded. When you find that even the sub-niches are crowded, move on to the next tip.)

If it’s not working, get weirder

“Weird” is grade-school shorthand for “you’re not like us, are you?”

This is a bummer in the third grade but it turns out to really pay off down the line.

All the stuff you had to hide to get that crummy day job? Start putting that in your blog.

Your weird hair. Your Tourette’s. Your bad attitude. Your nearly pathological need to put the other person first. Your religion. Your sexual orientation. Your morbid fascinations. The peculiar way you talk or walk or think. The jokes no one else thinks are funny. Your nerdy obsessions. The fact that you are a gigantic dork. Your tragic inability to say the appropriate thing at the appropriate time. Being calm when everyone else in your niche is hyper. Being hyper when everyone else in your niche is calm. The fact that you care more than anyone you know.

Because the Internet is really big, and because you chose a gigantic pond, there will be a fair number of people interested in your topic who also resonate with your particular brand of weirdness. And that weirdness will shine like a little beacon to attract them.

Tribes are, often as not, defined by who they aren’t. If you can get weird enough, you’ll find a nice little village of readers who are longing to be part of your thing.

It’s not about you. And it’s totally about you. If you can learn to keep both of these in your head at the same time, you’ll do brilliantly.

About the Author: Sonia Simone is Senior Editor of Copyblogger and the founder of Remarkable Communication.

Want lots more secrets to becoming a more confident blogger? Sign up for the brand-new Copyblogger newsletter. It’s free, and it’s the smartest way to get the very best advice about how to make a living online.


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+ Why It’s a Good Idea to Buy Brian and Sonia a Beer By admin 14 October 2009 at 8:07 am and have No Comments

image of a glass of beer

Brian and I are heading out to the BlogWorld and New Media Expo this week, where we hope to meet plenty of Copyblogger readers.

As you might know, one of the smartest things you can do at a conference is to see if there’s someone you can learn from at the bar after the day’s main events. Buy them a drink and you just might get a little bit of free and frank advice about your project.

But since we know that trekking out to Las Vegas isn’t on everyone’s schedule, we thought we’d let you know about a way to “buy us a drink” and get some nitty-gritty advice about your own business, web site, or blog.

One of our up-and-coming guest writers (Dave Navarro) is putting on an online teleseminar this week featuring 12 online entrepreneurs who have built their own thriving businesses from the ground up.

Brian and I are two of the speakers. Others you may recognize as Copyblogger guest writers, and some may be fresh new faces for you to meet. Each one has valuable experience to share with you about how to get more customers.

Each call is set up like a consulting session. Dave asks the questions you would ask if you were paying each of these twelve experts for an hour of their time, one-on-one.

(Or if you were buying them a beer at a conference. I happen to be partial to Sam Adams. Just for the record.)

The calls are already recorded, so you won’t have to juggle your schedule to hear them, and Dave will be providing workbooks based on each session so you can get the most out of the calls.

The inside scoop: what you’ll hear on the calls

While the teleseminar is geared toward teaching you how to get more buyers into your business, you’ll also get a few choice personal insights about psychology, mindset, time management, and the other factors that go into keeping a business growing strong.

For example:

  • What Pam Slim tapes to the wall above her bathtub to keep her business on track
  • What Sonia Simone really thinks of Dan Kennedy (and what it means for your tribe)
  • What Naomi Dunford does when she’s feeling scared
  • Why Laura Roeder doesn’t care who unfollows her on Twitter
  • What Brian Clark was thinking when he released Teaching Sells for the first time
  • How Charlie Gilkey keeps himself from drowning in online distractions
  • Chris Garretts’ take on being intimidated (straight from an English pub)
  • How Christine O’Kelly handled homelessness and turned it all around
  • Chris Guillebeau’s strategy for creating a hard-working army of fans
  • How Mark Silver’s “woo-woo” approach works for non “woo-woo” selling
  • Why Clay Collins gets worried when there aren’t any competitors circling
  • What Michael Martine focuses on to keep his blog on page one of Google

How to listen in with Brian, Sonia and 10 others who’ve “been there”

The good news is that this teleseminar is a great package at a price that’s within virtually everyone’s reach.

image of Third Tribe Stamp of Approval

The get-yourself-moving news is that at the end of the week (Friday, in fact) the price is going to double .