Posts Tagged ‘ show

How Can SEOs Avoid More Trademark Trouble? — SEM Synergy Extras 17 March 2010 at 5:55 pm by admin

Today is SEM Synergy’s 100th episode anniversary and we celebrated live on the air! It was exhilarating and exciting and rewarding and fun and people were hanging in the chat room and Bruce was answering questions on air and people called in to the show and there was so much love going around I think I’m still on cloud nine!

Breathe, Virginia…

Seriously, thanks to friends and listeners for all the kudos and support, and thanks for listening to the show because that’s what makes it worth doing!

If you tuned in to the show today, you heard Bruce, Susan and I talking about how Rhea Drysdale (who you may know as co-founder of Outspoken Media or from her frequent SEM conference speaking gigs or as next week’s SEM Synergy guest!) defended “SEO” from being trademarked.

fail stamp

CC BY-SA 2.0 SEO trademark denied!

When the SEO community learned of Rhea’s story, they immediately snapped into action to donate the out-of-pocket legal costs that had piled on Rhea and Jonathan Hochman, another trademark opposer. You can find a recap of the full story (among other juicy delicious news and articles) in yesterday’s SEO Newsletter.

While we’d like to think that such an undeserved trademark claim to a common term like SEO would never have gone through, nobody knows what could have happened if Rhea and the opposition hadn’t acted when and how they did.

The issue now is that this trademark application is not the first of its kind, and it won’t be the last. (Here’s a trademark application for SEO that’s currently in the queue!) Anyone else think it would be ridiculous to watch this happen again? How can we be sure someone will come to our rescue next time?

Some have proposed that SEMPO, the industry’s professional organization, should take up the cause. Bruce, who sits on organization’s board of directors, explained on the show today that he’ll be bringing the issue up with the board to see what might be possible. I think we can all agree that it’s time to ensure SEO is treated as a generic term in the public domain, so it seems it’s time for some legal advice.

From a little sleuthing I found this Wikipedia entry (sophisticated, I know) on public domain for trademarks:

Terms can be deemed “generic” in two ways. First, any potential mark can be deemed “generic” by a trademark registry, that refuses to register it. In this instance, the term has no secondary meaning that helps consumers identify the source of the product; the term serves no function as a “mark”. Second, a mark, already in use, may be deemed generic by a court or registry after the mark is challenged as generic—this is known as “genericide”. In this instance, the term previously had a secondary meaning, but lost its source-identifying function.

I’d think that the second option would only be applicable if “SEO” was already a trademark, which it’s not. So that leaves us with the first option, which is to trust that the U.S. Patent and Trademark Office won’t let anymore of these applications though. And if the USPTO opens the doors to another, it may come down to another individual reaching into their personal pocket to champion the security of SEO once again.

Let’s not let that happen again. At the very least, can we agree to rally around the issue if it ever comes back up? Can we promise not to let another individual tackle the issue alone? And of course I’ve gotta ask, any trademark lawyers in the house?

How Can SEOs Avoid More Trademark Trouble? — SEM Synergy Extras was originally published on BruceClay.com, an SEO tools provider.

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+ 100 Episodes of SEM Synergy! By admin 15 March 2010 at 5:09 pm and have No Comments

SEM Synergy this week will be live, and Bruce Clay will be talking to callers and answering questions on the show! People that hang out in the WebmasterRadio.FM chat room during SEM Synergy each week (and really, why aren’t you there?) know that I’m asked “Is this live?” about once per episode. How excited am I to be able to say “YES!” this time around?!

SEM Synergy, our weekly radio show and podcast here at BCI, is actually going live for a very special reason: our 100th episode! (Pay no attention to the episode count on iTunes. It’s a little thrown off because the episode from SES San Jose 2008 was eaten alive by technical issues…)

In the 99 episodes that have happened since the first show came together in April 2008, we’ve been privileged to interview some of the SEM industry’s most respected authorities — privileged not only because our industry’s experts are fun, witty and beyond bright, but they’re also exceedingly generous with their time and knowledge! (And if you needed more proof of the SEO community’sgenerosity…)

I mean, I’m always amazed when I consider the SEM Synergy library is chock full of brain nuggets from the likes of Avinash Kaushik, Matt Cutts, Vanessa Fox, Danny Sullivan, Bryan Eisenberg, Tamar Weinberg, Michael Gray, Marshall Simmonds, Dr. Ralph Wilson… oh heavens, I could go on, but that’s what the archives are for. A serious gold mine of expertise, if you want my opinion. Thanks to all our guests, both past and future, for donating their time and minds to the show!

We really hope you’ll be there as we celebrate our milestone and continue in the industry’s tradition of education and sharing. It’s going down live this Wednesday at 3 Eastern/noon Pacific. And just so you know, there are quite a few ways you can join the party!

  • Call WebmasterRadio on the phone at 866-916-3423
  • Call WebmasterRadio on Skype at webmasterradio.fm
  • Join the WebmasterRadio chat room
  • Send a Twitter message or reply to @SEMSynergy

See you there!

100 Episodes of SEM Synergy! was originally published on BruceClay.com, an SEO tools provider.

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100 Episodes of SEM Synergy!

+ SearchFest 2010 Photos By admin 10 March 2010 at 10:52 pm and have No Comments

The 4th annual SearchFest conference is in the books, and this one was a lot different than previous SearchFests. The venue was bigger, the crowd filled it, and — for the first time — there were three tracks running concurrently. I’m hoping to do another post on one content-related element from the show, so this post is only going to be a link to my Flickr photoset and an embedded slideshow below. (Disclaimer: The lighting made photography exceptionally difficult, so don’t be alarmed if some of these look … different.)

Advertisement: Try Site5 Web Hosting free for 30 days! 99.9% Uptime Guarantee and our customer’s love us!

This is a post from Matt McGee’s blog, Small Business Search Marketing.

SearchFest 2010 Photos

Related posts:

  1. SMX West 2010 Photos
  2. SMX West photos finally online

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SearchFest 2010 Photos

+ The Mr. Rogers Guide to Blogging from the Heart By admin 26 February 2010 at 6:56 am and have No Comments

image of Fred Rogers

As bloggers, we put a lot of effort into telling our readers how to do things.

We believe that if we can just give them enough informative content that they’ll subscribe to our blog and never leave. We try to become the best teacher we possibly can, instilling wisdom down into short, usable posts that our readers can put into action right away.

But what if that’s not what they really want?

What if they don’t want a teacher to tell them what to do?

What if all they’re looking for is a warm and understanding person who understands what they’re going through and is willing to love them, no matter what?

Someone like (you guessed it) Mr. Rogers.

Do you care how they feel?

Being a kid can be tough.

Everyone is always telling you to be quiet. No one wants to listen to what you think. Your parents make you go to bed, just when all of the fun is starting.

But not Mr. Rogers.

Fred Rogers made you feel like it was just you and him hanging out. He respected what you thought. He loved you, not because he had to (like your parents), but because he genuinely believed you were special.

After a while, you believed him. You felt special. You came back to the TV, day after day, just so you could feel that way again.

The best bloggers do that too. I read Copyblogger everyday for years before submitting this guest post, and it wasn’t just the information that kept me coming back. It was because, when I was done reading, it made me feel smarter, like I was one of the few people on the web who was truly in the know.

The more I think about it, the more I believe that’s a part of our job. Our job is bloggers isn’t just to inform our readers, but to make them feel special.

And yes, I realize it’s a little hokey, but I think Mr. Rogers can show us how. Listen to some of these quotes:

Lesson: For your audience to love you, first you have to love them. And they have to know it.

You know, I think everybody longs to be loved, and longs to know that he or she is lovable. And, consequently, the greatest thing that we can do is to help somebody know that they’re loved and capable of loving.

How much do you care about your readers? I mean, really care?

Mr. Rogers didn’t just talk to children on television. He also visited them in person. On a regular basis, he would go out into public and ask kids about themselves. He would bend down and look little boys and girls straight in the eyes, so they knew he was fully focused on them. Then they poured their hearts out to him right on the spot.

No, he wasn’t compensated for that time, and neither are we. Most popular bloggers spend inordinate amounts of time reading every comment, responding to every email, and watching what people say on Twitter. None of this has any direct effect on traffic, but what it does is build goodwill. One at a time, your subscribers find out that you really care, and it transforms them from readers into raving fans.

Lesson: Before you can be a leader, first you have to be a neighbor.

Our world hangs like a magnificent jewel in the vastness of space. Every one of us is a part of that jewel. A facet of that jewel. And in the perspective of infinity, our differences are infinitesimal.

Mr. Rogers didn’t pretend to be better than the children who watched his show. He didn’t point out how young and ignorant they were. He didn’t appoint himself as an expert and command them to listen.

Instead, he decided to be their neighbor: someone just like them, who knew what they were going through, and was ready to help in any way he could, not because they were defenseless children, but because that’s what good neighbors do.

The same is true for bloggers. If you really want your audience to listen to you, you need to take the time to tell them your story, pointing out the ways you’re similar to them and inspiring them through your example.

Lesson: Create an environment where it’s okay to be imperfect.

I like you just the way you are.

Most kids are terrified, not just of getting caught with their hand in the cookie jar or their parents finding a bad grade on their report card, but of the possibility that they’ll do something so bad that their family will stop loving them. They believe that love is only for “good” children, and they worry that they don’t deserve it.

This quote was Mr. Rogers’ gentle way of correcting (and comforting) them. Over and over again, he would tell them that, “I like you just the way you are,” not just because it sounded good, but because it was what they needed to hear. They needed to know that love wasn’t conditional, and that they were safe enough around him to make mistakes and learn how to improve.

I believe it’s important for us to create the same environment for our readers. You may not realize it, but lots of your readers are probably intimidated by you, believing that they can never be as good as you are, and they’re afraid to reach out to you for help.

It’s important to remind them that you like them just the way they are. Maybe you don’t have to tell them as often as Mr. Rogers, but take a moment every few weeks to mention how impressed you are with the creative ways they’ve implemented your suggestions and how are honored you are to have them as readers.

It’s a small thing, but it matters.

Lesson: Keep what works, throw out what doesn’t, but always know what and why.

Propel, propel, propel your craft softly down liquid solution. Ecstatically, ecstatically, ecstatically, ecstatically, existence is simply illusion.

Every day, Mr. Rogers honed his craft, paying attention to even the smallest of details.

One time, he asked a fellow actor to say “the dog is going back home” instead of “the dog is going back to his owner.” He didn’t like the word owner because it was too possessive for the children viewers.

He also stuck with what worked. “Won’t you be my neighbor?” wasn’t just the theme song for the show; it was a way to set the tone at the beginning of every episode, getting children ready to listen. And so he repeated it, show after show for years.

It’s our responsibility as bloggers to hone our craft in the same way. You should experiment, not just with headlines or post ideas, but with new openings, new closes, new pictures, and even new words. It’s how you improve.

And at the same time, take a lesson from Fred Rogers and don’t be afraid to repeat what works.

Lesson: Seize your opportunity

When will your opportunity be?

Every day that communicate from the heart, you have a chance to change the world.

Back in 1969, Nixon proposed cuts to PBS, leading the Senate to hold a hearing that would decide the future of the station. And who do you think appeared before them and melted their hearts with words?

Mr. Rogers.

He wasn’t the CEO. He wasn’t a Washington insider. He wasn’t even well-known to the committee. Yet he showed up, spoke from the heart, and transformed some of the toughest, most hardened politicians in the country into raving fans.

It was the opportunity to create change that many of us dream of, and he seized it. But here’s the real question:

When will your opportunity be?

Watch this video, and think about it. Because when it comes, we’ll be counting on you.

About the Author: Karl Staib writes about building stronger relationships and being happy at work: Work Happy Now! If you enjoyed this article, you may like to subscribe to his feed, follow him on Twitter, or read one of his most popular articles: How to Write a Career List.


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+ Affiliate.com T-Shirt Blogging Contest By admin 02 February 2010 at 9:58 pm and have No Comments


During Affiliate Summit West in Las Vegas I got a chance to chat with Affiliate.com about the fancy T-shirts they were giving away to attendees. Those shirts were the hit of the show. Everybody wanted one and said they would actually wear it after the show. Well, Affiliate.com wants you to prove it and they’ve created a little contest that could net $1,000 for yourself and $1,000 to the American Red Cross Haiti Relief Fund.

Here’s How To Enter

This contest is really simple. Make a blog post about the Affiliate.com shirt and send a link to the article to tom@affiliate.com. It’ll be nice if you include a photo of you wearing the shirt but it’s not required.

The winner will be selected by a panel of judges made up of Missy Ward, Zac Johnson, Murray Newlands and me. We will read every entry and select one as the grand prize winner. Entries will be judged on a variety of subjective criteria known only to us. We’re looking for really creative blog posts. That winner will receive $1,000 cash and $1,000 donated to the American Red Cross in their name.

The contest starts today and runs through February 22, 2010. The winner will be announced on March 1. For a complete list of contest rules, go here.

Affiliate.com Contest

Get A Free Affiliate.com T-Shirt Just for Entering

If you didn’t pick up an Affiliate.com shirt during Affiliate Summit (or you didn’t go to ASW), then email tom@affiliate.com and he’ll send one out to you while supplies last. You can then take a photo of yourself wearing the shirt for the blog post.

Good luck and dont’ forget to join Affiliate.com if you haven’t already.

Discover the SECRETS I’ve Learned to go from zero a month to over $40,000 a month from blogging. Download Make Money Online with John Chow dot Com for FREE!



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+ WebmasterRadio.fm StrikePoint Show By admin 01 February 2010 at 1:23 pm and have No Comments

It’s been a while since I have blogged about my Monday night radio show on WebmasterRadio show with Mikkel DeMib Svendsen. We do the radio show on a Monday evening from 8pm (Uk time) so tune in or download the podcast if you missed the show.
Here’s a taster of what Mikkel and I discussed [...]

WebmasterRadio.fm StrikePoint Show is a post from: Dave Naylor’s SEO Blog.

Related posts:

  1. StrikePoint has a Blog
  2. StrikePoint Show 24th April
  3. Strikepoint Radioshow

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+ SEO News: Quick Hits for Internet Marketers By admin 19 January 2010 at 5:39 pm and have No Comments

It’s been a really newsy sort of month. In fact, on tomorrow’s SEM Synergy, our weekly radio show/podcast on WebmasterRadio.fm, Bruce delves into the news with his analysis of how recent world and technology developments will affect the Internet marketing industry.

Plus guest Bryan Eisenberg, accomplished Internet marketer and author of bestselling books Waiting for Your Cat to Bark and Always Be Testing, comes on the show to talk about the trends he sees for SEO in 2010 — but it isn’t Wednesday yet, and this isn’t SEM Synergy Extras, so tune back in tomorrow for a good time with Bryan and the BCI crew!

In the meantime I’m going to stick to the news vein with a round-up of news stories and developments with special pertinence to search marketers.

Holiday Season Boosts Click Fraud

WebProNews reported today that the click fraud rate spiked in the fourth quarter. Among the findings in the report by traffic quality solutions provider Anchor Intelligence:

  • The click fraud rate hit a high of 25.5 percent in the fourth quarter, up from 18.6 percent in Q3.
  • Anchor Intelligence attributes the spike to cybercriminals trying to take advantage of the traditionally high volume of ad spend during the holiday season.
  • Anchor Intelligence expects the click fraud rate to increase over the next as a result of the increasing adoption of social networks.

Google’s Battle Against China’s Government Continues

In a recent development regarding Google’s protests against the Chinese government, the company has indefinitely postponed the launch of Google mobile handsets in China. Last week Google went public with an announcement that their relationship with the Chinese government had strained following a cyber attack on the Internet services company which resulted in the theft of Google’s intellectual property. Google said that the company would no longer censor its search results to comply with censorship laws in the country.

In an opinion published by the Chicago Tribune, Pulitzer Prize winning journalist Clarence Page put the unfolding events into scary perspective:

“That may be the real story behind Google’s pushback against the Chinese government. It follows a series of aggressive moves by China’s government that espionage and foreign policy experts say could be the opening rounds in an escalating 21st century cyber war.”

According to Almost Half of Google News Readers, a Headline is Enough

In its third annual News Users’ report, research and analytics firm Outsell says that 44 percent of visitors to Google News, a news aggregator, scan headlines without clicking through to the original news source. It’s a frightening statistic for online publishers struggling to make money in the era of free content. Other challenging realities for the news and publishing industry:

  • An overwhelming 90 percent of news readers say they won’t pay for a print news subscription in order to receive online access.
  • According to 75 percent of respondents, if their newspapers required a paid subscription they’d look elsewhere.
  • When looking for current events, 57 percent of news users turn to digital sources, up 24 percent from a few years ago.

Bruce Clay, Inc. Welcomes a Beautiful SEO Baby to the World

baby

If you hadn’t heard yet, Susan’s just become an auntie! Yesterday at 7:47 a.m. PST, Bruce Clay, Inc.’s vice president of operations Robert Esparza and his wife Jacqie introduced 7 lb., 14 oz. Izabelle Yvonne to an ecstatic group of family and friends. Mom, dad and baby are all happy and healthy! Congrats to the Esparzas!

SEO News: Quick Hits for Internet Marketers was originally published on BruceClay.com, an SEO services company.

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+ What Entourage Can Teach You About Successful Freelancing By admin 13 January 2010 at 8:24 am and have No Comments

image of entourage cast

There’s just something about those filthy Entourage boys that gets to me — in a good way.

Haven’t seen the show? It’s crass. It’s sexist, often to the point of being misogynistic. It’s so politically incorrect that sometimes I have to look away.

Also, it’s hilarious and it brings me joy.

Like a lot of successful entertainment, the show is built around archetypes that are larger than the individual characters they play. And those archetypes can actually get you more work, more money, and more enjoyment as a freelancer. I won’t say they’ll let you have quite as much fun as a rich movie star, but it’s close.

If you haven’t seen it, here’s the thumbnail premise: Vince, a 20-something kid from the streets of Queens, has become a movie star and is living large in Hollywood. He’s always got his three best friends from the ‘hood by his side.

Things are thrown at them: money, women, sex, nice cars.

And they throw a lot back: attitude, laughter, happiness, charm.

Interestingly, unlike so many well-reviewed shows on cable, each episode ends well. There’s no cliff-hanger leaving a main character half-dead on the floor at the season’s end. As the credits roll, the viewer feels good (and rich and stoned and satiated) by proxy.

In these hard financial times, as a freelance copywriter and blogger, I take heart in their happiness, optimism, and faith.

So I’m going to live my freelancer’s life Entourage-style. Here’s how:

Stay in the game like Johnny Drama

Johnny Drama is a washed-up “D-list” actor who is (in my opinion) unattractive, annoying, and talentless.

But he has no idea.

He thinks he’s a god, resting on the laurels of acting jobs past. He walks around like he owns the place and he assumes that everyone loves him. He works hard and somehow manages to get work. As a result, his star is rising again.

Channeling Johnny Drama is about putting yourself out there, believing in yourself no matter what, and never, ever giving up.

Dig up the dirt like Ari

Ari Gold is a hilariously obnoxious, egotistical power agent. He has an uncanny knack for digging up dirt and knowing everything about everyone. It helps him get his way.

As a freelancer, you want to dig up some dirt of your own. Find the companies you want to work for and then find their Achilles heel.

No, I don’t mean blackmail the Marketing Director because you know he’s sleeping with his assistant.

I mean dig and find out what that juicy client’s most pressing problems are. Then show up to present yourself as the solution.

”Connect” like the women on the show

Most of the women on the show sleep with whoever, whenever, wherever. Most important to the show’s premise, they sleep with Vince’s friends (yes, his entourage) to get close to Vince.

Um, don’t do that.

But do do this:

Network. Talk to people. Including those you think are “big, important” people.

Seriously, this is not a time to be shy or play small. Talk about what you do, spread the word around like mustard on a pastrami sandwich. Keep making connections, and with a little luck, one day, you’ll get to sleep with the big guy.

(Just to be clear, by sleep with I mean write for, and by big guy I mean a huge client that employs you over and over again and pays you a lot of money.)

Love like Lloyd

Oh Lloyd, you sweet, little man.

Ari’s assistant-turned-agent is happy, enthusiastic and loyal. He keeps his word and he fights for his people. And they don’t forget.

In the freelancing world, if you can be a good person, an honest person, and a loyal person, if you follow through and do what you say you’ll do, if you’re reliable and you perform well, then you will get hired again and again.

And people will say nice things about you to other potential clients.

Master Vince’s attitude

Sure, he’s rich, beautiful, and has more charisma than a box full of puppies.

But he also has an amazing attitude: It’s all good, it’s all easy, it’ll all work out.

He’s surrounded himself with people he trusts — no matter what. They’ve got his back . . . and that gives him a sense of safety that oozes off of him. People like him, they want to work with him, they want to be around him.

I think this is the most important point on the list. If you sit around sunk in doom and gloom, 1) no one will want to be around you, 2) you won’t have the energy or inspiration to change your situation, and 3) well, you know all the things they say go along with a bad attitude. High blood pressure, heart disease, acne, swine flu, leprosy, you name it. It’s bad news.

Buck up, fake it till you make it, be the change you want to see in your inbox — and all those other clichés.

And, maybe — just maybe — the clients, jobs, and opportunities will be on you like . . . well, like an entourage on a star.

About the Author: Lover of butter, wordplayer, marketing writer, ghostwriter, Julie Roads is the owner/founder of Writing Roads. Follow her on Twitter @writingroads.


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+ So You Wanna Reap the Marketing Benefits of a Business Blog? By admin 07 January 2010 at 5:14 pm and have No Comments

Here’s a scenario you may have experienced or may even be involved in today. You’re an Internet marketer and a client has come to you for advice about business blogging. “Great idea!” you think, always happy to help when a client comes to you asking to devote more resources toward important SEO initiatives.

And then it occurs to you that your client may not fully understand what they stand to gain from a blog.

Or there’s this scenario. You’re a small business owner and you plan to market your business online this year. You read blogs and you know a lot of people who read blogs, and you’ve read that blogs are good for business, so you’ve decided to start a company blog.

And then you realize you have some questions about what your business can really get out of a blog.

why? in pencil

Like most things that are done for business, the cause is rarely “just for fun”. Before launching a new project, the goals or expected benefits of the project have to be defined. If resources are being devoted to a project, you want to know about the potential for a return on that investment.

If you could guess, a scenario like those above plays out within the Bruce Clay, Inc. office all the time. So we thought it might be useful to have a resource to point clients to when they say, “We think we want to start blogging. Now what?”

To them I say, “Your intuition is strong, my friends. Now here’s some guidance to help you get to where you’re going.”

Here are six Internet marketing goals that can be achieved with a business blog. Keep these in mind when creating that killer blog content and you’ll be contributing to a focused, effective and valuable tool for your business in no time.

Build relevant content on your site

What: One of the most obvious benefits of a business blog located on your site is the addition of fresh, relevant, regularly updated content. If your blog posts are focused on topics pertinent to themes of your site, including important keywords, the blog can act as a support for the rest of your site by adding to the amount of relevant information on the site. Plus continuously updated blog content is the kind of content search engines just eat up. If done right, new blog content can get search engines coming back to your site to crawl and index on a regular basis.

How: Be sure your blogger(s) has a list of the keywords and topics targeted for ranking your site. That way they can work appropriate keywords throughout the content or write about issues of importance to your business and its consumers. And having a list of site themes or topics can help a blogger generate post ideas when facing writer’s block. A blog should also have a posting schedule lined up from the outset of the project, whether it’s once a day or once a week, to help search engines gain an understanding of when they can expect to find new content on the site.

Promote products and services

What: A blog is a great place to generate excitement before an upcoming release or offering, or to remind readers of a product or service that exists, the ways it can fulfill their needs, or ways it fits into their life that they may never have thought about. You may have a great landing page on the site about product X, but a blog post is the place to list innovative uses for X, upcoming features for X, or any number of approaches that cause people to look at X with new eyes.

How: It’s important to remember while promoting a product or service on a blog that the approach should be personal and sincere. People’s tolerance for being advertised to on a blog is pretty low. Blog readers expect to be educated or entertained when they visit a blog, not to be faced by a full page text ad. When promoting your products or services through the blog, focus on stirring up anticipation, illuminating in a new way, and staying away from the hard sell.

Engage and communicate with your community

What: A blog gives your business a personal face. If the role of the Web site is to communicate to the visitor like a professional, the role of the blog is to talk to them like colleagues or friends. There’s a big difference between thinking of a company as some corporate entity versus thinking of a company as a resource shared by a friend. A blog also offers a platform for dialogue with readers, who are likely current or potential customers. By keeping the lines of communication open and flowing, a business can establish trust as well as a perception of transparency and authority.

How: In order to establish a personal tone on the blog, keep corporate or overly “market-y” speak out of the blog. Have your blogger write in a familiar way rather than a formal one. Have your blogger make references to daily life around the office or, if they’re comfortable with it, in their own personal life. And encourage community engagement on the blog by keeping comments open and by responding to all comments in a timely manner. Make the blog a launch pad for conversation.

Maintain (some) control of the conversation

What: That last point may scare some people. Open the conversation up to the community? Give disgruntled ex-employees or dissatisfied customers a place to bash the brand? Sorry PR peeps, but the days of full message control are over. Do-it-yourself Web publishing and social networks give anyone a voice on the Internet. However, a company blog offers a conversational medium under the moderation and control of the business. Southwest Airlines has a very popular blog and recently the company’s chief blogger was interviewed by social media consultant Debbie Weil. From the interview:

If you recall, Southwest Airlines had participated in a reality TV program called Airline for several years prior to the launch of the blog. Many people don’t know this, but we actually had no editorial control over that show. And, although there were some white-knuckle moments, the show was a huge success for Southwest, allowing us to reach a broader audience, increase job applications, and improve sales.

When the show went off the air, we were looking for something to fill that void. The blogosphere was percolating, and we dove in head first. After convincing our leadership to allow us to participate in an unedited reality show, a moderated blog wasn’t really a hard sell.

How: A corporate blog can be updated when you want, with the message you want, and through RSS feeds, can be sent straight to an opt-in group of interested readers. Make announcements, answer common questions and demonstrate your expertise in a message crafted exactly as you want it to be. If negative comments arise on the blog, remember that you are entitled to amend or disapprove comments, but also remember that a blog needs to be seen as genuine. So, if a negative comment is made or if a reputation crisis arises, the blog may be the best opportunity to minimize the effect by addressing the situation on your own terms.

Increase brand awareness

What: A blog is another way to bring awareness to your business or brand. A blog offers additional opportunities to rank in search results. It also has the potential to build a loyal group of readers if it is reliably interesting or entertaining. Subscribers to your blog will be reminded of your business whenever they sign in to their feed reader. Searchers may come across your blog content as they perform research online. A blog is yet another possibility for exposure and awareness.

How: By focusing on providing quality content on the blog, your brand can become a fixture in your audience’s mind when they think of the product or service you provide. Demonstrate your expertise. Stay on-topic. Update with regularity. Be original. Be real. A blog that does all that will gain loyal readers who may become brand evangelists, spreading the word of your business. Plus blog content can earn real estate in search results that wouldn’t have been received otherwise.

Receive traffic and inbound links

What: Of course, thanks to readers finding your blog through search or sharing your blog with their like-minded friends, your business blog can generate traffic and links to your Web site. With good calls to action, traffic to the blog can be led to convert on the site. And links to the blog can be funneled to the site via a link from the post to a related site landing page, for instance. Links are a major factor in search engine rankings, so getting links to popular posts is any SEOs dream.

How: It can be heartwarming. It can be eye opening. It can be funny. And it has to be good because that’s what gets people to come to the site. That’s what drives someone to link to it. And that’s what gets people to share it with their friends. You can consider submitting a worthwhile post to social bookmarking sites in order to get the ball rolling, but if the content is really good, then chances are someone will end up submitting it there anyway. As with anything on the Web, the key to links and traffic is publishing content that matters.

So You Wanna Reap the Marketing Benefits of a Business Blog? was originally published on BruceClay.com, an SEO services company.

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So You Wanna Reap the Marketing Benefits of a Business Blog?

+ Best of Search Conferences 2009: Day 3 By admin 31 December 2009 at 9:28 am and have No Comments

Happy New Year! You’ve come to just the right place to ring in 2010. Looking back at the best practices, expert recommendations and search engine shifts over the last year puts marketers in a prepared state of mind entering the new year. Below you’ll find knowledge nuggets from the year’s most popular conference posts on analytics and conversions, search info for execs, advanced SEO and advanced PPC. So before you toast to a prosperous year to come, get a little introspective with these top takeaways of 2009.


Keynote

Keynote by Ben Huh, CEO Cheezburger Network – SMX East, Oct. 5-7
Speaker: Ben Huh

Top Takeaways:

  • There are many lessons to take from a network that was formed out of a viral concept. Just two years old, the Cheezburger Network has garnered one billion page views. “True virality” is the kind of virality that can be turned into a successful business.
  • In the two years since Cheezburger Network launched, Ben Huh has realized that the best ideas are simple and fulfill the dreams of others. What is “true” is found in the other person’s dream, thought it’s not about “truth” or “honesty.” “True” makes people nod in agreement. “True” is an unrealized dream of millions of people.
  • Entrepreneurship focuses too much on the wrong dreams. To succeed, you must turn the dreams of others into reality. Ego, pride, assumptions, cover-ups, reputation, and even some users are obstacles you’ll have to get past. Start by examining your habits and assumptions.
  • Human nature has a tendency to admire complexity but reward simplicity. This gets to the heart of why people want to create complex products. You don’t have to prove that you’re smart. You have to prove that you know how to handle less is more — one feature that is so solid that everyone will use it.


Analytics and Conversions

Top Takeaways:

  • There was a time when the biggest metric was hits. Then it was click-through rates. It finally got to a point where you could determine revenue. Those metrics couldn’t be gathered from other channels. As programs became more complex, the realization occurred that credit might be attributed to other channels.
  • The last click online shouldn’t get all the credit for the conversion. Try to understand cross-channel effects. The brand works better when generic terms are used earlier. Define a value for all clicks that lead to a conversion. The longer the sales cycle, the more important attribution management is. When in doubt, credit the last click the most, but not as everything.
  • It may be beneficial to consider multiple conversion events. Multiple conversion events are when more than one conversion occurs along the visitor’s path, such as visitor actions that indicate engagement and signs of interest or future revenue. Examples include newsletter signups or different stages of a sales funnel.
  • Improving Web site usability can improve conversion rates. When doing usability optimization, start by establishing coals. Then diagnose problems through testing. Use analytics to find your unique problems, and through understanding, optimize toward your end goals.
  • People are inundated with information. We have a hard time filtering information. One of the ways you can increase conversion rates is to decrease the choices. Don’t let your customers overwhelm — reduce choices, test and consider reducing again. There is power in simple. Too many choices can confuse users.

Best of Conference Posts on Analytics and Conversions:

The New Search ROI: Measuring More than Conversion – SES San Jose, Aug. 11-13
Moderator: Jeff Ferguson; Panelists: Thomas Bindl, James Colborn, Leigh McMillan, Niraj Shah and Aiko Yoshikawa

Increasing Conversions through Better Usability – SMX East, Oct. 5-7
Moderator: Gordon Hotchkiss; Panelists: Scott Brinker, James Fenelon, Kimberly Krause Berg and Alissa Ruehl

Turn Brain Science into Bucks: Incorporating Persuasive Messaging into Your Content Strategy – SES San Jose, Aug. 11-13
Moderator: Greg Jarboe; Panelists: Heather Lloyd-Martin and Graeme McLaughlin


Search for the C-Suite

Top Takeaways:

  • For search marketing initiatives to be successful, they require collaboration. An SEO manager must interface with the PR team, videographers, and product/content specialists (all who may not know SEO). Search must create new checklists and procedures to ensure that other collaborators’ efforts work in sync. And search must have sponsorship at the highest level to accomplish results.
  • The apples to oranges pricing comparisons of Internet marketing has so far been an unsolved mystery, though there are pros and cons to performance based pricing models. Pros: aligns goals; incent partner; and maximize performance. Cons: requires constant monitoring of goals and accurate tracking data; goals change; and SEO pits against paid.
  • Companies require a constant input of small accomplishments in order to achieve large-scale success. At an organization, a number of employees within many departments each play a part in an online business initiative.
  • A business must develop its internal communications so that the whole can function most effectively. The ability to easily and clearly communicate in terms that everyone understands is crucial to the success of each initiative and to the company’s survival as a whole.
  • A company must adapt to today’s marketplace in order to survive. Fast reaction times, creative problem solving and flexibility are required to stay on top in the online marketplace.

Best of Conference Posts on Search for the C-Suite:

Entrepreneurs and C-Suite Executives: A Fast-Track to Search Marketing Fluency – SES New York, Mar. 24-26
Moderator: Bryan Eisenberg; Speaker: Amanda Watlington

Performance Pricing Models: What Every CMO Must Know! – SES San Jose, Aug. 11-13
Moderator: Andy Atkins-Krüger; Panelists: Andrew Beckman, Vivek Bhargava and Paul Wilson

Online Business Evolution: An IM Spring Break Presentation – IM Spring Break, Apr. 2-5
Christopher Hart’s presentation at IM Spring Break


Advanced SEO

Top Takeaways:

  • According to a link building expert, link buying is the worst thing you can do in an SEO campaign. Whether or not you believe Google can detect bought links, humans can, and they’ll report you. There’s a way to fly under the algorithm radar, but if someone reports you, you’re going to get burned. Right or wrong, detected or not, be prepared to get banned.
  • Words are the building blocks of communication, and it’s never more true than on your Web site. They are necessary to persuade people to take action. On a site, create a reaction in the user’s mind that says, “This site helps me find what I’m looking for.” Get rid of the corporate speak, the jargon, the branded tendencies.
  • People surveyed said privacy policy, SSL, address and phone number is what makes a site credible. But when put in front of a computer, layout, typography, font size and color schemes were what they saw as factors of credibility. Most importantly, it’s about readability.
  • Nofollow-based PageRank sculpting was never standardized across engines and it was mostly all about Google. When Google said it didn’t work anymore, the reason to use nofollow sculpting was even more uncertain. Instead, work the site architecture, internal linking, and global and sub-navigations. Use your content, landing pages and internal linking to your PageRank advantage.
  • A mental model is an explanation of someone’s thought process. SEOs and searchers have different mental models of what the user wants and how they interact with a Web site. The closer the represented model comes to a searcher’s mental model, your brand and credibility will as well.

Best of Conference Posts on Advanced SEO:

Ask the Link Builders – SMX East, Oct. 5-7
Moderator: Danny Sullivan; Panelists: Rae Hoffman, Debra Mastaler and Eric Ward

Advanced SEO Strategies: Integrating Analytics, Usability, Persuasion and Journalism – SES New York, Mar. 24-26
Moderator: Stewart Quealy; Speaker: Matthew Bailey

Revisiting PageRank Sculpting & Siloing – SMX East, Oct. 5-7
Moderator: Danny Sullivan; Panelists: Adam Audette, Eric Enge, Rand Fishkin, Brent Payne, Leslie Rohde and Shari Thurow


Advanced PPC

Top Takeaways:

  • Google used to have a strong policy against double serving pay per click ads. Violators would be blocked from AdWords. Beginning last January, an exception was made for double serving is if the pricing difference offered by each site is significant and based on the same criteria (e.g., if one site includes pricing with tax, the other site must include pricing with tax), opening the door for affiliate/lead generation programs.
  • To write compelling ads, take a look at organic rankings as those have been proven as click-worthy. Remember that click-through-rate is not the only measurement. Take into account the data sample. If it’s insignificant (less than 100) it could lead you to wrong conclusions. And make sure there’s continuity between the ad and the landing page.
  • When a client moves from last click to even attribution, they see a lift in performance. Influencers, introducers, etc., are assigned value in attribution modeling. When you first start with attribution, you may think you don’t have introducers or influencers in your data. But that’s often because you’ve killed everything but the closers due to the last-click model. You may have to reintroduce them so you can measure their effect.
  • Segmentation can happen through keywords and ad creatives; landing page behavioral choices; IP address profiling; forms on the landing page or the site; site-wide behavioral analysis. The first two are self-selected and incentivized. The others might be transparent, but are not likely incentivized.
  • Landing pages can have more than one page. They can have a conversion path type structure with segmentation choices on the page they land on. Sharing the same message to more than one audiences waters the message down or turns off one of the audience groups. When given the choice to segment which group they were in, 65 percent of users chose their group and they saw a 14 percent conversion rate. This way you can figure out which segments convert best.
  • Best of Conference Posts on Advanced PPC:

    Don’t Be Afraid of the Dark: Black Hat PPC Tactics – SES New York, Mar. 24-26
    Moderator: Richard Zwicky; Panelists: Bill Leake, Kevin Lee, Jamie Smith and David Szetela

    The Death of Last Click Attribution & Its Impact – SES San Jose, Aug. 11-13
    Moderator: Craig Macdonald; Panelists: Adam Goldberg, Mark Grote, Gary Milner and Robin Smith

    Advanced B2B – SES New York, Mar. 24-26
    Moderator: Rebecca Lieb; Panelists: Scott Brinker, Adam Goldberg, Ian Harris and Kevin Lee


    Live Conference Episode of SEM Synergy

    SEM Synergy – Live from SMX East – SMX East, Oct. 5-7
    Hosts: Bruce Clay and Virginia Nussey; Guests: Craig Danuloff and Mike McDonald

    Top Takeaways:

    • Yahoo! announced this year that they are no longer using the Meta Keywords tag for ranking. Bruce recommends the use of the Meta Keywords tag as a best practice. Yahoo! is not the only engine on the Web, and there remains a use of the Meta Keywords tag as a helpful tool for campaign management and organization.
    • One search engine marketing conference tested a new way of attracting attendees through added value. Attendees who registered for a free expo hall pass were allowed to attend any one session they wanted to. There was a good chance that those who liked what they saw and heard would convert to paying attendees for the rest of the show.
    • Keywords and bids are often seen as the cornerstones of PPC. However, keywords are just a magnet to the user’s query, with broad match as a strong magnet attracting queries of all kinds. Analytics and reporting data hide the story by relying on keywords, but the truth of the story is found at the query.
    • Looking at the queries for specific keywords, you’ll find words that don’t convert and be able to wipe them out as negatives. You’ll also find queries that convert well, so promote those to exact match. Since you know they’re good, you can bid higher and your exact match ad group will be very precise.
    • WebProNews has been using video on its site since 2006. They see video as a value add on the site that’s different and interesting. In order to put together a professional video interview, production quality should be high.
    • To interview a subject expert, one way to gather a lot of information is to know the person’s most comfortable subjects and let them carry the discussion. It helps to know where an interview subject’s passions lie.

    Best of Search Conferences 2009: Day 3 was originally published on BruceClay.com, an SEO services company.

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    Best of Search Conferences 2009: Day 3