Posts Tagged ‘ words

The Surprising Old-School Secret to Blogging Success 12 March 2010 at 6:26 am by admin

image of holding hands

About 80% of your blog’s success comes from “ass in chair” time. That’s the time you spend writing posts, editing posts, finding the perfect image, connecting with fellow bloggers, answering comments, shaping up your SEO, and all the other tasks we teach you about here on Copyblogger.

You’ve got to get that stuff right. But great blogs are not built by “ass in chair” time alone.

There’s actually a significant element to your success that you may be neglecting with all that work and focus.

Every once in awhile, you might consider getting out of the chair and physically setting eyes on a fellow human being. I realize this is a bizarre, arcane practice, but bear with me.

Social networking 1.0

Have you ever noticed that you don’t really know what a post is going to be about until you start writing? You throw something out there, and next thing you know, it’s gone in whatever direction naturally follows.

Believe it or not, you can actually replicate this phenomenon by physically locating yourself in close proximity to another person, with each of you taking turns speaking. This is called a conversation.

I know, you know all about conversation already. It’s answering blog comments, writing on your ex-girlfriend’s Facebook wall, and tweeting how cranky you are in line at the Genius Bar. But here’s something you might not know — “conversations” actually predate the internet.

Spend enough time in these “real world” conversations, and you actually trigger the growth of new neural connections. You come up with new ideas. You challenge your existing ideas and take them in new directions. You learn.

This phenomenon is improved by another old-school technique, called listening. It’s like lurking, except the other person can see you standing there, so at some point you should probably say something.

Conversation and listening can, if you let them, become awe-inspiring weapons in your blogging arsenal. They’ll give you a virtually endless supply of post ideas, angles for content, and insights into human psychology.

And they’ll improve the quality of your thinking, getting you out of the same stale perceptions and approaches to your writing.

Do enough of this and you will make friends. These are similar to Facebook friends, except a) you actually like them, and b) if they poke you, you get to smack them in the head and tell them to quit being a jackass.

Advanced stuff

Once you’ve mastered these fundamental tools, you may be ready to move forward to a more advanced practice.

You can practice conversing and listening with more than one person at once.

One place you can try this is an entrepreneur’s group in your local community. Generally the way it works is that you show up, pay something, they serve you a really bad lunch, and the real estate guy hits you up for business within the first 2 minutes.

Once you’ve detached the real estate guy, these can be quite fun. You can engage in listening and conversations with other people who are facing the same issues you are. Some stuff you’ll know a lot about, and you can teach them. Some stuff they’re going to be a lot smarter about than you are, which is when you want to shut up and take a few notes.

You can also go to parties. These are gatherings of people in one place for multiple real-time instances of conversing, listening, and friending, often accompanied by beer, tequila, and possibly pretzels.

These “parties” often include music, dancing, and laughter. Things may even liven up thanks to the noisy presence of one or more highly intoxicated people, who provide entertainment and a comforting sense of moral superiority.

What do I know?

I’m writing this post based on a dim memory of these old-school practices, since I haven’t done them for months. (OK, I did a warmup and had coffee this week with Grandma Mary, which was delightful.)

I’ve developed quite an impressive blogger’s tan. In other words, I’m about the same color as the surface of the moon. I’ve developed it by holing up in my basement office recording and writing content, editing posts, coordinating transcripts, and other 80% activities.

So I thought I’d try something radical. I’m going to work on my 20% and fly out to Austin today to hang out with Brian and lots of other friends for a few days at the South by Southwest Interactive conference.

Maybe you’ll bump into me having a margarita with a pal, crashing a party or two, or just wandering around the streets of Austin enjoying some unobstructed solar radiation.

We’ll be back next week. Maybe. :)

About the Author: Sonia Simone is Senior Editor of Copyblogger and a co-founder of Inside the Third Tribe. She solemnly promises this is the last “funny” post you will see on Copyblogger for at least one month.


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+ Developers VS Users By admin 09 March 2010 at 8:00 am and have No Comments

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Anyone who’s been involved in web development for any length of time has likely encountered the Developers VS Users situation. It’s a mistake that can often lead to expensive problems down the road. So what exactly is the problem? And how can you spot it–and solve it–before it derails you project and causes you to make a costly mistake? Here’s how…

Most developers became developers because they want to work on and build cool stuff. Like everyone, they want to build things that gain the respect of their peers. This aspiration is where the problems get started. Unless you happen to develop for an extremely technical audience, users don’t want cool stuff. They just want stuff that works and makes their life easier. For example, let’s say a developer wants to build a weather dashboard with real time satellite video feeds, an AJAX module that show the latest temperature, barometric pressure and wind speed/direction, the sunrise/sunset times, and tidal data. A regular user, on the other hand, just wants to know “is it going to be sunny or cloudy and do I need a jacket or umbrella today?”

We’ve seen several examples of this played out in public in our little tech-bubble-blogosphere in the past year:

  • Google Wave: Google wave is cool. It doesn’t solve any problems that any real people have but it does a lot of great things that developers get excited about. It includes embedded video, sound, and chat from multiple users that a user can enable playback from… Yeah, I was saying just last week how I wished I could do that. The only useful thing I’ve ever seen done with Google wave is the Pulp Fiction movie (1000% NSFW).
  • iPad: When the IPad first came out, I (like many others) complained that it was an oversized iphone with less functionality. However what we missed was that it really wasn’t for us. The iPad is for regular users, not developers or techno weenies. In other words, people–in fact, most peoplewant an internet appliance that just works. They don’t want to have to deal with nonsense like registries, print drivers, patches, updates, and so on. Why does everyone have a refrigerator in their house? Because it’s easy to to use! You plug it in and go. Imagine for a minute if you had to play with the evaporator driver or download and install a thermometer patch update every week. Your refrigerator “works” because 99% of the time it just does its job without any fiddling.
  • Google Buzz: Google assumed that everyone wanted to share all of the stuff they are doing, reading, and looking at with people they talk to. Because many Googlers have become victims of their own hubris, they assumed everyone is like them, wants to be like them, or should be like them. However when the realities of everyday life entered the equation, in the shape of something like an abusive ex-husband, it was a condition that didn’t exist in the artificial utopia of the Googleplex. Google failed to test the program in the real world and instead relied on the developer’s vision of what the users wanted. The result? Failure.

So how do you recognize when you are in this situation? If you, your developer, or anyone on your team makes these kind of statements, chances are strong that you are on the wrong path:

  • Can’t the users open their eyes and just read? The answer is right there in front of them.
  • The users need to use a little common sense. We can’t keep dumbing down the world for them or we’ll end up like (insert tv/movie/pop culture reference for stupid people here).
  • They use the term UX to mean user experience or UI to mean user interface in common everyday speech and would feel comfortable using it when speaking to the CEO or board of directors.

What can you do to prevent this kind of mistake from ruining your project? Here are some ideas:

  • In most cases, developers don’t make good team/project leaders. They carry with them the bias of wanting to be cool, respected developers. If you have or can find a developer who has a proven track record of placing user needs above cool programming features, ignore this recommendation.
  • User testing: find someone who is not involved in the project or, even better, get a NIF (non internet friend) to try out your website. Put them on the homepage and ask them to try and do what your primary goal is, whether that’s to create a gift registry, put something in a cart and checkout, find a specific piece of information, or something else. Whatever it is, ask them try and do it. If you can video tape them, that’s great; otherwise, watch without interacting and take notes.
  • Test different options. Use services like Crazyegg or Google multi variant testing to try out different options. See where users are and aren’t clicking then make adjustments based on data not on intuition. (disclosure: Crazyegg is an advertiser here)
  • Don’t make changes because they are cool, neat, interesting, or stroke the ego of your developers. Make changes that solve problems people have. This is one of the biggest complaints I have with Wordpress as a platform. They coddle developer’s whims instead of addressing real problems like security.

At the end of the day, you and everyone involved needs to understand that, for your project to succeed, it needs to solve a problem users have first and foremost. Stroking the ego of the CEO, making the marketing department look clever, or making a developer feel stimulated are not real goals.

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This post originally came from Michael Gray who is an SEO Consultant. Be sure not to miss the Thesis Wordpress Theme review.

Developers VS Users

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+ Give and Grow Rich: The Power of Focused Generosity By admin 03 March 2010 at 5:52 am and have No Comments

image of boy giving flowers

There are two kinds of people on the Internet: the greedy and the generous.

The greedy want you to pay for everything. Every link is an affiliate link. Every recommendation has a profit motive. The really good content is locked away until you fork over some money.

The generous want to give you everything free.

It never occurs to them that their time or expertise has value. They’re kind, selfless, giving, and (too often) dirt poor.

But there’s a third kind of person on the Internet. And yes, they belong to the Third Tribe you’ve been reading about.

This person understands that you can’t be greedy and build a following. But you also can’t just throw all your treasure to the wind. This is the person who understands the power of focused generosity.

To help understand this and get a little perspective, let’s look at how this works in the real (non blogging) world. It’s an idea that has been used by savvy marketers forever. Here are just two examples.

Example 1

The first act of generosity happened one December. I had recently ordered holiday gifts from Amazon. A package arrived in the mail from them, with a letter inside signed by Jeff Bezos, the company’s founder and CEO:

Dear Friend,

With the holidays approaching, I wanted to thank you for making this year such an exciting time for Amazon.com. We really couldn’t have done it without you.

As a small token of our appreciation, we’d like you to have our special coffee tumbler (I’m particularly fond of this year’s quotes). May you use it in good health.

Thank you again for all your support, and best wishes for a holiday season filled with family, friends, and happiness!

I don’t drink coffee very often, but this little thank you struck me as particularly effective. You’ll notice that nowhere is there a solicitation for more business, but I felt so good about Amazon, I wanted to immediately log on and order a book . . . or anything.

Example 2

The second act of generosity came in the form of unexpected customer service from Current, a printer online that specializes in bank checks.

For some time I had been struggling with an ancient, plastic checkbook cover which was slowly deteriorating from hard use and age. (My wife is responsible for most of the “hard use,” but that’s another subject.)

It was a small thing, but I didn’t know how to go about getting a new one. So I wrote a note to Current explaining my problem.

To my surprise, a brand new checkbook cover arrived a few weeks later with this note, signed by the customer service manager:

Dear Check Buyer,

Thank you for your recent inquiry about Current Check Products. Enclosed are the materials you requested.

Current offers a full line of check products including checkbook covers, address labels and stampers. We also have a complete line of business checks — 3-on-a-page, laser/ink jet, continuous checks, and more. Call us for information.

If you have any questions or would like to place your order by phone, please call us TOLL FREE at 1-800-204-2244, Monday through Friday, 5 a.m. to 10:30 p.m. and Saturday 6:30 a.m. to 7:00 p.m. Mountain Time.

Once again, thank you for your interest in Current Check Products. We look forward to serving you in the future!

Cool! I had expected them to send me a web address or catalog so I could order a new checkbook cover. The fact that they just sent me one — placing my problem above their profits — impressed me greatly.

The note was clearly written for general inquiries. That suggests that sending my checkbook cover wasn’t part of their corporate policy, but instead a judgment call, a pure act of generosity for a loyal customer. A personal letter would have been a smart addition, but the gesture on its own works pretty well.

The power of focused generosity

You might shrug off these two small acts of generosity. But there’s something important going on here. And it’s related to the principle of reciprocity. Someone does something for you. Then you feel obligated to do something in return.

It might or might not translate immediately into a purchase. Instead, it could be tweeting your content, recommending your email newsletter, linking to one of your blog posts, or otherwise getting the word out about what you have to offer.

Researchers — and yes there is an entire field of study dedicated to such matters — have referred to this idea of doing for others and getting something back in return as a “web of indebtedness,” a form of social interaction that is “central to the human experience, responsible for the division of labor, all forms of commerce, and how society is organized into interdependent units.”

In other words, being generous is a very big deal indeed. It’s the ultimate in guerrilla marketing. Much more than simply being nice, it’s a central, essential, and incredibly potent way to do business.

You might say that there is a “payback” urge hardwired into our brains. And it’s very difficult to resist. Remember the last time a friend insisted on paying for lunch? (No? Maybe you need new friends.) When it happens you immediately swear you’ll pay for the next one, don’t you?

Which is why you should spend more time thinking about how you can be generous on your blog or other online ventures, and a little less time thinking about how to bludgeon people to death with requests to buy, buy, buy.

Those who get the most tend to be those who give the most, while also keeping a few desirable items that they aren’t afraid to sell.

Making generosity work for you

Okay, so how does this work as a business strategy online? Here are a few pointers.

Offer something free. It can be an ebook, a blog tool, a product sample, a subscription to a genuinely terrific newsletter, or any form of valuable information. It can be anything really, as long as it’s free and relates to your core product or service.

One newsletter I subscribe to used to barrage me with products to buy. I was just about to unsubscribe when suddenly the publisher started being generous, sending occasional emails with valuable information and tips with no hard sales pitch. That made the other more product-focused emails a lot easier to swallow, and I remain a loyal subscriber to this day.

Give something beneficial. Of course you have reasons for being generous, but don’t make people feel manipulated. Do something for the recipient’s benefit. No conditions. No self-serving verbiage.

Allow the “payback,” if and when it happens, to come naturally.

Not only does this make you more likable, it can actually change the way you think about people. They stop being “marks” or even “prospects,” and start being real people you honestly care about. And that will come through in your content.

Give something of value. What you give should have real value for the person on the receiving end. If you run a blog on financial planning and want to “upsell” your readers to a paid online seminar, don’t just give them a self-serving “tease” that piles on the sales patter . Offer an informative sample of the course with solid value even for those who don’t sign up.

Put a personal face on your gift. Take off the corporate suit and tie. Don’t have the gift coming from your “business.” It should come from you personally. It is much easier to feel indebted to a person than to a faceless, formal company. And people are more likely to be loyal to you as a person than to your business empire.

Nice guys finish first

Here’s another classic example from the offline world, and this one may be revealing my age.

Ever heard of Amway? Years ago, some bright business person got the idea to have distributors go door-to-door and give homeowners a package stuffed with cleaners, deodorizers, and other product samples.

They called this package the “BUG.” The distributor would leave a BUG with a homeowner for up to three days with no cost or obligation. They only asked that the homeowner try out the products.

Later, the distributor would come back to pick up the BUG and, of course, to ask for orders. By this time, having used the products for free for so long, the homeowner felt obligated to buy something from this generous distributor who seemed almost naive in his trust and generosity.

Just how successful was this nice guy approach? As one Amway distributor put it, the response was “Unbelievable! We’ve never seen such excitement. Product is moving at an unbelievable rate . . . .”

The point is that you should consider what people really care about. Instead of always asking yourself, “How can I squeeze more money from people?” occasionally ask yourself, “How can I help people?” In most cases, focused generosity ends up being more profitable in the long run.

About the Author: Dean Rieck is one of America’s top freelance copywriters and publisher of Pro Copy Tips, a blog that provides copywriting tips for smart copywriters.


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+ How a Search Engine Might Weigh Pages with Relevant Annotations Higher in Search Results By admin 24 February 2010 at 9:48 am and have No Comments

One of the words that often appears when someone describes how search engines work is relevance. A search engine attempts to show searchers web pages and other results that might be relevant to the words that they used when they perform a search. Yet, there are a number of different ways that you can [...]

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+ Creating Better Auto-Generated Text By admin 19 February 2010 at 7:12 am and have No Comments

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Over the past two weeks we’ve taken a look at different aspects of copywriting, including aspects such as the value of good copy, outsourcing your content, and tools to make your content better. To round out the series I thought I’d touch on auto-generated content and how to make it better.

To be clear, using auto-generated text will fall into the gray-hat to black-hat side of the equation.  Again understand that it may be technically in compliance with the concept of unique content, but it isn’t what Google really has in mind when they say “create unique content.” So don’t mix it with your good stuff and don’t come crying to me if it gets you banned or penalized.

The following information is provided for entertainment purposes only and should not be construed as SEO advice…

The problem with most auto-generated text is that it’s crap and easy to spot. People take a mad libs approach to it by jumbling up some words and hoping to cross the magic threshold of unique-enough for Google. So we start out with something like this:

Taking your family to Walt Disney World is a great family vacation idea. There are many family friendly hotels like the Contemporary Resort where you can stay. If you  do your research before hand you’ll have a great vacation.

The most common step is then to go through and looks for nouns, adjectives and verbs you can replace/swap out. Depending on the tool you use, the format varies, but the one I’m using has this format {word1|word2|word3}. The program randomly chooses one of the words to put in that spot. So you might end up with something like this:

Taking your family to {Walt Disney World|Disney World} is a {great|terrific|fun} family vacation {idea|destination|location}. There are {many|a lot|quite a few} family friendly hotels like the Contemporary Resort where you can stay. If you  do {your research|some research|some investigating} before hand you’ll have a {great|wonderful|fun filled} vacation.

When we run it you’ll get permeutations like this:

Taking your family to Walt Disney World is a fun family vacation destination. There are quite a few family friendly hotels like the Contemporary Resort where you can stay. If you  do your research before hand you’ll have a great vacation.

Taking your family to Disney World is a terrific family vacation idea. There are a lot family friendly hotels like the Contemporary Resort where you can stay. If you  do your research before hand you’ll have a fun filled vacation.

Taking your family to Walt Disney World is a great family vacation destination. There are quite a few family friendly hotels like the Contemporary Resort where you can stay. If you  do some investigating before hand you’ll have a fun filled vacation.

While there are some variation between them, there’s really not enough for it to be effective at all. We need to make it better, incorporate more flexibility, so here’s what I do (hypothetically speaking of course):

  • Break the text in short declarative sentences or idea chunks
  • Rewrite each of the chunks entirely with 3 or 4 variation
  • Vary the way each sentence starts

With those tips, we’d end up with something like this:

{Taking your family to Walt Disney World is a {great|fun |exciting|excellent} family {vacation|trip} {idea|spot|location}|{{A great|A fun|An exciting}} {destination|location|spot} for your family {vacation|trip} is {Walt Disney World|Disney World|the Magic Kingdom}|{Walt Disney World|Disney World|The Magic Kingdom} in Orlando Florida is a {great|fun|exciting} family vacation {destination|location|spot}}. {There are many family friendly hotels like the|Choose a family friendly hotel like the|Try to select a family friendly hotel like the|Select a family friendly hotel like the} {Contemporary Resort|Polynesian Resort|Caribbean Beach Club|Wilderness Lodge} {where you can stay|as your location|for your trip}. {If you  do your research {before hand|before you go|ahead of time} you’ll have a {great|fun|exciting} {vacation|trip}|Make sure you check for {discount vacation packages|travel deals|promotional vacation offers|vacation coupon codes} before you {leave for|go on|depart on} your trip|Try to spend some time before you {go|leave|depart} {checking|looking|searching} for {travel deals|travel discounts|vacation packages|vacation delas} {so you can save money|so you’ll save some money} while having a {great|fun|exciting} {time|vacation}}.

I know it looks like a bit of mess but here’s the output:

Taking your family to Walt Disney World is a exciting family trip. Try to select a family friendly hotel like the Wilderness Lodge as your location. Try to spend some time before you leave checking for travel discounts so you can save money while having a great time.

Walt Disney World in Orlando Florida is a fun family vacation spot. Select a family friendly hotel like the Caribbean Beach Club for your trip. If you  do your research before hand you’ll have a exciting vacation.

An exciting spot for your family trip is the Magic Kingdom. Choose a family friendly hotel like the Contemporary Resort for your trip. If you do your research before you go you’ll have a great vacation.

Disney World in Orlando Florida is a great family vacation location. Select a family friendly hotel like the Contemporary Resort for your trip. Make sure you check for promotional vacation offers before you leave for your trip.

While the text isn’t great you can see that it is much more unique than the first run. If you tweaked it a little more, the results could be further improved, especially over multiple paragraphs. Some other ideas include:

  • Don’t always link to the same website/page–make that vary with each run
  • Vary your anchor text
  • Don’t always include a link back to you–obfuscate your intent
  • Vary the order of paragraphs or items in a list

To be clear the tactics mentioned above are considered high risk and only to be used if you understand and are prepared to deal with the consequences. No whining allowed. Auto-generated can have value for an SEO, but it’s at the bottom of the link pyramid, not at the top. And never mix the quality content with the bad content in one adsense account. Smart pricing will kill you.

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This post originally came from Michael Gray who is an SEO Consultant. Be sure not to miss the Thesis Wordpress Theme review.

Creating Better Auto-Generated Text

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+ How Long Should a Blog Post Be? By admin 18 February 2010 at 11:35 pm and have No Comments

This is one of the most common questions small business owners and new bloggers ask. Blogging is uncharted territory. What should I write about? How often do I need to write? How long should a blog post be? Good questions all, but I’m focusing on the last one in this post.

how long should a blog post be

First, though, I need to share my perspective on what a business blog is. This is how I described it at the GetListed Spokane event earlier this month:

It’s your chance to be real, to be yourself, and to be part of the conversations that are already happening online. It’s your voice, but only with more legitimacy than your main business web site offers. I love Jeremiah Owyang’s quote in this blog post:

The corporate website is an unbelievable collection of hyperbole, artificial branding, and pro-corporate content.

There’s a lot of truth in that, I think. And blogs can provide the opposite — more believability, less artificiality, more real content. So keep that in mind as we get back to the original question.

How Long Should a Blog Post Be?

My answer: As short or as long as it takes to say what you need to say.

1.) There’s no perfect length for a blog post. It’s like the idea of keyword density in SEO; there’s no magic number for keyword density on a web page, and there’s no magic number for how long your blog posts should be.

2.) A variety of blog post lengths is a good idea. For me, the most enjoyable blogs to read are the ones that offer variety; the ones that offer the unexpected. I think a blog is easier to read when there’s a mix of short posts, mid-length posts, and long posts. Too much of one type of post can be monotonous for the reader, and invites the reader to start tuning out.

3.) It’s natural to have posts with different lengths. If you believe that a blog is conversational in nature, then think about your blog posts as individual conversations. Important question: Is every conversation you have the same length? Of course not! You have conversations that last 10 seconds and you have conversations that last 10 minutes (or longer). This is how we communicate. So, if you’re trying to be natural on your blog (and you should be), your blog should have a mix of blog posts, some short and some long.

Blog Post Examples

I’m going to use this blog as an example to answer the question, How long should a blog post be?

blog-postShort Blog Post

How to Choose the Right Category in Google’s Local Listings — the main point of this post was to share a link with my readers to Mike Blumenthal’s Google categories tool. Aside from a quick explanation of why categories are important, I didn’t have much to say. The results:

Paragraphs: 4
Words: 135

Medium Blog Post

Alerts on Place Pages? I Want More From Google — the point of this post was to share a list of things I wish Google would add to its local business Place Pages. It was written when Google announced that business owners could post alerts on their pages, and I had seven other ideas of my own to share. So it needed more depth than the post above, but I didn’t need to write a novel. The results:

Paragraphs: 6, plus a list of 7 items
Words: 448

Long Blog Post

Why Reputation Management Matters for Small Businesses — this post was written to expand on one of the concepts in my SEO Success Pyramid. I knew I had a lot to say on this subject and, to be frank, I also wanted to write the type of blog post that others would link to, and that would have a shot at ranking highly for a term like “small business reputation management.” The results:

Paragraphs: 26, plus three lists
Words: 1,538
SEO: number one ranking for “small business reputation management” on Google (not signed in), Yahoo, and Bing

This last post — the long one — also received a very healthy 29 comments, which is often another benefit of the occasional long blog post.

Final Thoughts: How Long Should a Blog Post Be?

I consider all three of those example blog posts to be successful, because they accomplished the goals I had for them. If you’re a new blogger, keep this in mind:

  1. Don’t feel like you have to limit your blog posts to a certain length — whether short or long.
  2. If you can say what you need to say in 150 words, stop there and hit the Publish button. If it takes 1,500 words to say what you need to say, that’s okay, too.
  3. For best results, I think a variety of short and long posts is a Good Thing. It keeps your blog from getting predictable.

Your turn: What are your thoughts on how long blog posts should be? If you’re a marketer, what do you tell clients who ask about this?

Postscript: Having published this post about 25 minutes ago and now just going through my feed reader, I’ve discovered Glen Allsopp’s excellent and related article, Bloggers: This Is How Long Your Posts Should Be, in which he examines the average length of posts in the top 5 blogs across various industries.

(photo courtesy of the_tahoe_guy via Creative Commons)

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This is a post from Matt McGee’s blog, Small Business Search Marketing.

How Long Should a Blog Post Be?

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+ The Sex and the City Guide to Blogging By admin 18 February 2010 at 7:43 am and have No Comments

Sex and the City

I’ve always been of the opinion that if Carrie Bradshaw had popped onto our television screens in 2010 instead of 1998, she would have been a blogger. But alas, she didn’t, so she wrote a (gasp!) print column for the fictional New York Star newspaper.

Yes, before there were blogs, there were newspaper columns – where readers couldn’t talk back or share good content. ‘Carrie the blogger’ would have been huge.

Though the words of Carrie and her cohorts have not been etched in permalink stone, their messages linger on. And despite the fact that Carrie was allergic to the internet and only used her Apple Powerbook for word processing her articles, the lessons, ideas and, more pointedly, the actual quotes that came barreling out of Sex and the City still speak directly to us Copybloggers.

“You sleep with someone, all of a sudden you start rationalizing all of the red flags away.”

Now, hopefully, you aren’t sleeping with your clients, readers or other bloggers (on a regular basis). Typically, the copybloggers’ dangling carrot (no pun intended, I swear) isn’t sex, it’s money. The woo of money or product can, sometimes, have a debilitating affect on a blogger and their writing. Recently, an intern at TechCrunch got into heaps of trouble for exchanging a blog post for a laptop – for example.

But what about these red flags? For Carrie and the girls, the sex pulled the proverbial wool over their eyes, for bloggers, it’s the cash. These red flags could be anything from illicit blogging behavior, a client that is extremely difficult, a blog that practices black hat SEO, selling a product that might do harm or agreeing to write really bad copy. Will we rationalize these red flags away for income? Heck, will we even rationalize the rationalizing for income?

“The only thing you need to get a date…is another date.”

No truer words have been spoken. How do you get traffic to your blog? With traffic. How do you get guest posting opportunities? By guest posting. How do you get more followers on Twitter? By having a lot of followers on Twitter. How do you get a lot of inbound links to your blog? By having quality inbound links that tell more and more people about your blog.

The concept is based on two facts. One: people are followers – not everyone – but the majority of folks. They hear that Copyblogger.com is a great blog so they stop by and see that there are 100K+ subscribers and so they subscribe, because if everyone else thinks this blog is great, well then, it must be.

And two: success makes us pretty. When you feel good, when things are going well, it shows. Think about being in love – you look handsome, you feel thin, good hair days abound, you have that ‘glow’. When things are going well at the old blog, it’s contagious. Your writing flows, the comments are long and thoughtful, your sidebar fills up with stylish ads, quality inbound links stream in. And all of this makes people step up their level of engagement with you. They want to be around your success, they’re attracted to it and hoping your hotness will rub right off onto them. Like a moth to a flame, and your flame is on fire.

“Coulda, woulda, shoulda…”

Have you noticed that the blogosphere moves fast? Someone recently remarked to me that, ‘Yes, everything has already been created – but not by us.” It is the plight and rabid complaint of the blogger to say that everything has already been written about. To me, that’s the equivalent of saying that all of the letters in the alphabet have already been used, so there is nothing left to write. Are you kidding me?

You are unique. Sure, a zillion people are writing about SEO or hats or astrology. But there is only one you – with your experiences and thoughts and context – writing about it. So don’t live to see your ideas under someone else’s byline. Don’t say, coulda, woulda, shoulda. Seize the moment of inspiration. Write it down. Publish it. Share it with your community. Blogging affords us each ‘our moment’ of opportnity 24/7/365. Take it.

“Everyone thought Batman could beat the Green Hornet, but the Green Hornet won because he had Kato, the wonder dog.”

Blogs are the ultimate platform for the underdog, the every person, the ‘nobody’. You don’t have to be batman to win – even the Green Hornet has a fighting chance. Yes, we do have our blogebrities, but new ones are ‘making it’ everyday. Remember two years ago hardly anyone had heard of Twitter. Blogs have made it possible for a broke, depressed woman to cook and share a la Julie Child and get a book deal and a movie option. And a couple of dudes made an online college yearbook that, within a few years, has grown to hold the pictures and information for a gazillion users. While we all can’t reach superstardom, many of us leverage our blogs for decent product sales, service business platforms and advertising traffic.

And don’t forget the Green Hornet’s secret weapon. Yep, Kato – the sidekick, the friend…ah, maybe even the JVP? Blogging is simply not a solo pursuit. We need readers, we need community, we need mentors. If we’re really lucky, we have a partner or a small crew of people that support us, send readers to us, have our backs and generally serves as our ambassadors in the world. We do the same for them. I don’t know about you, but if I was going up against Batman, I’d want Kato (or the whole dang pound) on my side.

“The flowers were supposed to say ‘I’m sorry, I love you’ not ‘You’re dead, let’s disco!’”

When Miranda’s mom dies, Charlotte arranges to have flowers sent for the casket. Obviously, it didn’t go well. There are two issues at play here. The first is about being appropriate. Know your audience and community, know the blog that you’re writing for, know the product or service or person that you’re selling. If you don’t take the time to listen and get your context, you’re liable to send a wildly ill-suited message – the equivalent of showing up at the school dance in a tux when everyone else is wearing jeans.

The second issue is that Charlotte gave specific directions to the florist on what sort of flower arrangement she was looking for, she trusted they would listen and get it right…and they failed. As bloggers, we have to trust writers that we hire to create copy for us, guest bloggers whose content we rely on to feed our pipeline and other bloggers who promote us. These people bring their own personalities and agendas. Sometimes their arrangement is a match, sometimes it’s a disaster. When you depend on others, calculate the risk.

“Monogamy is fabulous. It gives you a deep and profound connection with another human being, and you don’t have to shave your legs as much.”

Monogamy is like the ultimate in stickiness. It happens when you find someone who is so irresistible that you want to be with them and only them all the time. We all want a blog that sticks. One that people read religiously every day, one that they love so much they tell all of their friends on Twitter and Facebook and Stumble and Digg about us. And when our content and design and value is as sticky as can be, what we really have is a deep and profound connection with our readers. We have trust, we have two-way communication – and hopefully resulting sales.

The end of this quote deserves a closer look. If you stop shaving your blog’s legs – if you let the content get stale, get lazy with your tags or compromise the UI, you’ll likely weaken these relationship bonds. Your value will go down in your readers’ eyes. Sure, no one will bat an eye if you forget to shave a few times, or even if you grow a little stubble…but, if I were you, I wouldn’t let the hair get so long you can braid it.

And those, are words to live and blog by…

Want more Sex and the City? Me too, always. Check out Jeff Sexton’s Copyblogger take on the four temperaments, the SATC ladies and what they tell us about headlines and titles. Good stuff!

About the Author: Lover of butter, wordplayer, marketing writer, ghostwriter, Julie Roads is the owner/founder of Writing Roads. Follow her on Twitter @writingroads.


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+ Explain This: One-Word Searches Up 17% in 2009 By admin 12 February 2010 at 4:08 pm and have No Comments

For years, the conventional wisdom has been that searchers are typing longer queries into the search boxes on Google, Yahoo, and Bing. The evidence I’ve seen in the analytics for the four hyperlocal blogs that my wife and I write support that: On our Richland Real Estate blog, for example, seven of the top 10 referring keywords in 2009 were four words or longer.

But the folks at Experian Hitwise have shared some numbers with me today that suggest otherwise. According to their user tracking, one-word searches jumped by 17% in 2009, while longer searches were generally down.

query-length

To be clear – the chart above represents the query lengths that produce a click.

So, could this be due solely to the change Google made to show local results on broad, one-word queries like “attorneys” and “restaurants” and more?

screenshot

Both Yahoo and Bing now do the same.

Other than that, I don’t know how to explain it. Comments are open if you have thoughts.

Advertisement: Try Site5 Web Hosting free for 30 days! 99.9% Uptime Guarantee and our customer’s love us!

This is a post from Matt McGee’s blog, Small Business Search Marketing.

Explain This: One-Word Searches Up 17% in 2009

Related posts:

  1. Searchers Using Longer Queries in 2009

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+ Is Reading Blog Posts Worth Your Time? By admin 10 February 2010 at 5:56 am and have No Comments

image of head with spinning gears

If you’re a regular Copyblogger reader, you get good advice about five times a week. Excellent advice, really. Stellar.

Especially on days when I’m posting. (Preens.)

Wait, what was I saying again?

Oh, right. You get really good advice, for free, five times a week. Very frequently, this advice would cost you upwards of $150 an hour for a consultant to tell you the same thing.

So when was the last time you actually put any of that advice into action?

Where’s your follow-through?

Are you all thought and no action?

Many of you might say, “I put advice into action all the time. Why, just last week I read a post right here about how using social media would help my blog, and I went and got right onto Twitter and tweeted all day. And it worked!”

Good for you. But did you do it the next day? Did you do it the day after that? Did you make a plan about when you’d get on Twitter each day, what you’d Tweet about, and how you’d tie that strategy to your business goals?

(And maybe just as important, did you come up with a plan to keep you from doing something other than tweeting all day?)

What about posts that offer advice on what you work at every day?

If you thought Jason Cohen’s post on how to write more magnetic copy seemed like sound advice, did you bring his 10-point checklist to your next blog post and double-check to be sure you hadn’t missed any?

Do you have Dan Zarrella’s post on the hard data behind Twitter headlines in your bookmarks, so you can pull it up and reference it when you want a tweet to spread like wildfire?

Most people don’t actively put a lot of thought into the advice they receive, other than thinking, “That sounds like a pretty good idea.” People read quickly and move on. They have good intentions, but they never do anything about them.

The road to hell is paved with good intentions

You probably read blogs every day, blogs on marketing or entrepreneurship or Zen or gardening or getting your dog to behave.

Are you putting any of the advice you read there to regular, everyday use?

Sure, you’re reading the posts, and you’re thinking about the counsel offered. You might even comment. But you probably don’t commit to taking action and maintaining it consistently over at least two weeks to measure the results.

Think about it: Is there an action you do every day that you can trace back to a particularly savvy blog post written by a smart person giving good advice?

If you aren’t consciously putting good advice into action, you might as well not waste your time reading blog posts. You’re not getting anything out of them. Take that time and find something else to do, like shoveling snow or playing Frisbee.

Make a plan

The advice you read on blogs is, by and large, useful. Some of it may be information you already know or tricks you’ve tried in the past. But in general, most highly respected blogs offer nothing but really good advice. They have standards and stick to them, making sure they provide value for the reader.

But you’re the only one who can actually benefit from that value and follow through on that advice. Nodding your head as you read isn’t really enough.

The next time you read a blog post and think to yourself, “I should be doing that,” take action.

Bookmark the post. Stick a Post-it reminder somewhere obvious on your computer. Use red pen. Use big, bold capital letters. Grab your to-do list or scheduler and get that reminder in there.

Tell yourself that you absolutely, definitely, are going put that advice into action. And do it.

This means that if you read a smart blog post about how to write more powerful sales copy, and you know you don’t write very powerful sales copy, you bookmark that post. You take your schedule and block out a 15-minute practice session on powerful sales copy for every single workday for the next two weeks. And when you sit down for that session, go back and look at that post.

Step by step, line by line, apply the words of wisdom to the task at hand. If the post says to check for passive language, check your sales copy for passive language. If it says to use dynamic verbs, check every single verb in that copy to be sure it’s dynamic enough to compete in the next Summer Olympic Games.

Quit thinking about posts and start putting them into action.

Go a step beyond

Got the little stuff down? Scale it up.

I know at least three marketing blogs that, if you were to take their entire archives, have basically given their readers an entire executable marketing plan. The only work is putting all that advice into the right order.

Get a pen and a notepad (or open up a word processor) and start putting the advice in those blog archives into an order that makes sense. Go through every post, and leave out anything that you don’t think will work for you or that doesn’t mesh with your business.

By the time you’re done reading through those posts and putting the advice into action, you’ll have a free marketing plan that would have cost you thousands of dollars for a consultant to lay out for you. And your business will certainly already be benefiting from your active efforts.

That’s the ironic part. If you had had to pay for this advice — if you had laid a cool three grand on the table and received this marketing plan in return — you would damn sure have put at least some of it into action.

Lucky you: you can get that advice for free. But it’s by no means worthless, so put it into action while you can.

About the Author: Start rifling through the archives at James Chartrand’s blog, Men with Pens, for great action-minded freelance writing business advice. You’ll find what you need to rev up your freelance business.


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+ Does SEO Copywriting Still Matter? By admin 03 February 2010 at 8:28 am and have No Comments

image of Simple SEO Copywriting

If there’s any one thing that can be said about SEO with certainty, it’s that it manages to cause a lot of confusion.

For example, it seems like many people’s idea of SEO was formed 10 years ago, and hasn’t bothered to change with the times. Even an online veteran like Robert Scoble is completely clueless about modern best practices for search engine optimization.

So, before we go any further, let me answer the question posed by the headline . . .

Yes, SEO copywriting still matters.

Here’s why.

Search is still the biggest game in town

“Pick your survey, search remains one of the top activities on the Internet and has been for over a decade,” said search industry legend Danny Sullivan when I pinged him on Twitter. Danny pointed me to one such survey that shows search is the most common online activity after email, and that fact cuts across generations.

“People make billions of unique searches each month,” said SEO guru Aaron Wall via email, “and unlike Facebook flittering, those people are in focus mode.” In other words, compared with most Internet traffic, searchers are the most motivated people that hit your site.

If they’re looking for a product or service, there’s a good chance they’re looking to buy it. If they’re searching for information and your site provides it, you’ve got a great chance of converting that drive-by traffic into a long-term subscriber.

And of course if you’re a professional web writer, whether freelance or with an agency, this discussion is purely academic. You try telling the client not to care about Google traffic, and let me know how that goes.

So, search traffic is clearly important, as long as it’s targeted search traffic. Let’s look at the elements that constitute the modern practice of search engine optimization so we can attract those highly-focused visitors.

Off-page elements eat the biggest slice of SEO pie

Take a look at the image below, generously loaned to me by SEOmoz:

image SEO pie chart

A quick review of the chart reveals that as far as SEO goes, what happens off your site matters more than what’s on it.

  • 23.87% – The general trust and authority that your domain builds is the largest indicator of SEO success. As Authority Rules makes clear, what works for search engines is what works with people as well.
  • 22.33% – The number of links to a specific page matters a lot too… so think twice about link viability when your content is just out of the gate.
  • 20.26% – The anchor text of external links matters because this is Google’s way of finding out what your page is about according to other people, not just you.

In other words, it’s like my favorite saying goes:

What people say about you is more important than what you say about yourself.

In this case, Google wants to know that people are linking to you, and the words they’re using (link anchor text), because that’s a more trusted relevance indicator. So yes . . . compelling content is always rule number one. But just like great content goes unnoticed without promotion, great content doesn’t rank well if you don’t make it clear what it’s supposed to rank for.

But how do we get people to notice our content so they can link to it? That’s where social media comes in. Blogging, social news sites, Twitter, Facebook – these are organic content distribution systems powered by your audience (and their friends).

It may come as a surprise that some of the brightest minds in social media are SEOs, and they’re completely on the up-and-up and non-shady. It’s just that they’re too busy getting things done to proclaim themselves social media experts or some other nonsense.

The huge influence of “off-page” factors on search optimization is why I wrote the SEO Copywriting 2.0 series 3 years ago. I updated it for 2010, but it is still directly on point, because it deals with fundamental aspects of strategic content development that don’t really change.

If you haven’t, check out SEO Copywriting 2.0 to get more out of the remainder of this series. An understanding of content development strategies is critical before going the “last mile” with on-page optimization.

SEO copy is the “last mile” to strong search rankings

Are you familiar with the “last mile” problem in the broadband industry? You can have thousands of miles of high speed fiber optics carrying loads of data cross country, but if the final connection to the customer’s home is aging copper or pokey coaxial, the benefit of the optical cables is lost.

Likewise, if you do everything right by building an authority site that Google trusts, but don’t tell Google that your page content matches what people are actually searching for, the targeted traffic benefit is lost. That’s what effective SEO copywriting does – it tells Google which words are the most relevant ones.

You don’t have to optimize on-page upfront. But you do have to begin with the ending in mind from a keyword standpoint, due to the importance of anchor text when people link. We’ll go more into that in part two of this series.

And if you ignore this SEO stuff? Sure, you’ll get plenty of untargeted “long tail” traffic otherwise, but what good does that really do you? Even with an advertising business model, irrelevant traffic bounces off your site quickly, leading to disgruntled advertisers who don’t renew. And if you’re selling something, you’re only burning bandwidth.

The beauty of building a subscriber-focused online presence based on valuable content is that you can do well even if Google hates you. But the irony is, if you actually follow that path, Google loves you.

Take advantage of that. It’s the critical last mile of a well-rounded online marketing strategy that makes a huge difference to your overall success.

Traffic must convert, or why bother?

Now we come to the big point. Everyone loves traffic – it’s addictive and strangely gratifying in its own right.

But traffic doesn’t pay the bills. It’s people who take the actions you need them to who do.

Going back to that confusion, many think that a search-optimized web page is some ugly keyword stuffed mess that sends people running for the hills on sight.

That’s not true. At least not when done well.

Danny Sullivan said it well at the close of our discussion:

“Unfortunately, too many assume that SEO means trying to trick search engines. It doesn’t. It simply means building a site that’s friendly to them.”

And that’s what we’ve been talking about here at Copyblogger for four years now (and helping at the code level with Thesis). Now let’s further explore on-page optimization specifics in this Simple SEO Copywriting series.

Coming up next:

  • Seven Best Practices for Effective On-Page SEO
  • Does Writing for People Equal Good SEO?

About the Author: Brian Clark is founder of Copyblogger and CEO of Unglued Media . Get more from Brian on Twitter.


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